International Student Advisor

Position Details

Position Information


Recruitment/Posting Title
International Student Advisor


Job Category
URA-AFT Administrative


Department
ISSS


Overview


Rutgers Global is the university-wide international affairs office, serving all three campuses and Rutgers Health. Rutgers Global promotes and advances Rutgers as a globally engaged institution through study and service-learning abroad programs, immigration processing and academic support services to international students and scholars, international partnership facilitation, and design and support of on-campus events that address global topics and create cross-cultural social networks. Rutgers Global serves as a gateway to leveraging programs in the international and global arenas across the university and ensuring that they are delivered at the highest level of excellence.

Posting Summary


Rutgers, The State University of New Jersey is seeking an International Student Advisor for the department of Rutgers Global. The International Student Coordinator (ISC) reports to the Assistant Director for Administration and Special Projects of the Rutgers Global - International Student and Scholar Services office. The incumbent works as a member of the student services team to advise and support international students regarding their immigration status and related matters.

Among the key duties of the position are the following:

• Works as a member of ISSS' Student Services team, providing immigration-related support, advising, and administrative services to undergraduate and graduate international students at Rutgers University.
• Serves as a Designated School Official (DSO), assisting with the processing of SEVIS-related applications and requests, reviewing, updating, and maintaining student records, and issuing immigration documents in accordance with federal regulations and university policies.
• Provides first-level advising to students regarding available programs, services, and resources, referring to specialized advisors and campus support services as appropriate.
• Interacts regularly with students through front office assistance, telephone consultations, workshops, and electronic communications.
• Supports International Student Advisors in a variety of processes, including academic status changes and practical training authorizations, while contributing to student engagement initiatives and collaborating with campus partners on matters affecting international students.
• Provides administrative support for office operations and departmental programs, including international student orientation activities and the development and refinement of office procedures.
• Collaborates cross functionally with other ISSS offices at Rutgers Global as well as other Rutgers staff, schools, departments and outside organizations as needed.
• Performs other duties as required.

FLSA
Nonexempt


Grade
04


Salary Details
Grade 4 starting $59,893


Minimum Salary
59893.480


Mid Range Salary
73909.480


Maximum Salary
87925.480


Offer Information


The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits


Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status
Full Time


Working Hours

Standard Hours
37.50


Daily Work Shift

Work Arrangement


This position requires a fully on-site work arrangement.

Union Description
URA-AFT Administrative


Payroll Designation
PeopleSoft


Seniority Unit

Terms of Appointment
Staff - 12 month


Position Pension Eligibility
ABP

Qualifications


Minimum Education and Experience

• Bachelor's degree in a related field, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of student affairs, student advising and programming in a higher education setting.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• Strong organizational and time management skills.
• Computer literacy.
• Good communication skills (written and verbal).
• Ability to work with multicultural clients, facilitate group presentations, and to navigate various organizational levels.
• Ability to exercise critical thinking skills to solve problems.
• Customer service, and problem-solving skills.
• Strong written and verbal communication skills.
• Meticulous attention to detail - accurate data entry and record-keeping skills.
• Computer proficiency in Microsoft Office suite (specifically Word and Excel), some data-based programs, and proficiency using the internet as a research tool.
• Interest and commitment to meeting the needs specific to international students.
• Ability to work effectively in a fast-paced environment, collaborate within a team, and work independently, if needed.

Preferred Qualifications

• Cross-cultural sensitivity and prior experience living abroad or facility in a second language.
• Master's degree in student affairs, counseling, international relations, anthropology, area studies, foreign languages or a related field and experience related to working international students.
• Knowledge of one or more foreign languages.
• Familiarity with F-1 and/or J-1 regulations and with SEVIS and SEVIS-batch processing software (training will be provided).

Equipment Utilized

• Personal computer, web cam, scanner.
• Primary software to be used:
  • Sunapsis and SEVIS.
  • Microsoft Office Suite.
  • Zoom and WebEx.
  • Email and Calendar (Outlook/Outlook Express).
  • Dropbox.
  • Rutgers Box.
• Specialized materials:
  • 8CFR and 22CFR (Codes of Federal Regulations).
  • NAFSA Adviser's Manual (federal regulations interpreted in practical terms).

Physical Demands and Work Environment

• May need to lift items and physically move materials/supplies during orientation and/or project events.

Special Conditions

• May require occasional travel to other Rutgers campuses (Newark or Camden) and some evening and weekend hours for special student programs.
• In order to qualify for federal agency approval to issue visa eligibility certificates, the successful candidate must have U.S. citizenship or permanent residence.

Posting Details


Posting Number
26ST1806


Posting Open Date
09/28/2026


Special Instructions to Applicants

Regional Campus
Rutgers University-New Brunswick


Home Location Campus
College Ave (RU-New Brunswick)


City
New Brunswick


State
NJ


Location Details

Pre-employment Screenings


All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement


It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: