Administrative Specialist

Salary: $24.00 - $29.04 Hourly
Location : Shakopee
Job Type: Part-Time
Job Number: 2024-00017
Department: Administration
Opening Date: 08/11/2026
Closing Date: Continuous


Description


The Administrative Specialist is a part-time position with a Monday through Thursday schedule. Despite the reduced schedule, this role is fully benefit-eligible. Selected candidate will be eligible for our comprehensive benefits package, including health care coverage, dental and vision plans, retirement contributions, paid time off, and more.

JOB PURPOSE:
Create a welcoming and professional first impression of the Scott County Community Development Agency (CDA) office, connect guests and inquiries to the right CDA resources and deliver comprehensive administrative support across all agency departments to ensure efficient operations and high-quality client service.

Essential Functions

• Collaborate and work effectively with other team members to carry out the mission, vision and values of the CDA while providing excellent internal and external client service, which is responsive, considerate, and respects confidentiality.
• Create a welcoming, inclusive, and professional first impression for all CDA visitors and callers. Quickly evaluate client needs, identify and escalate emergency requests, provide accurate information regarding CDA housing and economic programs and services, and professionally de-escalate or triage complex inquiries across diverse populations.
• Oversee daily office support operations to ensure efficiency across agency departments. Manage incoming/outgoing mail and correspondence (including bulk mailings and shared email inboxes), order supplies, coordinate facility vendors, and support website updates and database entry.
• Accurately enter data, run reports, search, find and interpret basic household, service, and unit information in housing software systems and internal spreadsheets. Support housing clients in troubleshooting application and resident portals.
• Assist with daily document management activities-including scanning, committing files to digital storage, and record archiving-in accordance with CDA retention schedules and confidentiality standards.
• Keep up-to-date housing and general community resources information and provide information referrals to clients when relevant.
• Act as initial contact for IT issues and other vendors related to the front desk administration (phones, copiers, mail machine, shredding, etc).

REQUIREMENTS:

• Consistently demonstrate alignment with Scott County CDA's core values which guide us to be Collaborative, Equitable, Inventive and Attentive.
• Provide excellent service, which is responsive, considerate, and respects confidentiality.
• Apply excellent verbal and written communication skills to foster professional relationships and customer service with people of varying backgrounds and languages.
• Consistently demonstrate attention to details while balancing multiple tasks with interruptions.
• Demonstrate proficiency in Microsoft Office software, as well as housing management systems and databases.
• Maintain an organized space to promote a welcoming and professional environment.

Qualifications

EDUCATION & EXPERIENCE:

• High School Diploma or GED.
• Moderate administrative experience preferably in a non-profit or social service office environment.
• Minimum of two (2) years of relevant experience. An Associate's Degree in Business Administration, Office Management, or a related field may be substituted for required experience on a year-for-year basis.

CERTIFICATIONS:

• Valid driver's license in the State of Minnesota
• Notary Public - Willingness to obtain a Minnesota Notary Public commission if requested based on agency needs.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing and repetitive motions, frequently requires standing and walking and occasionally requires using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supplemental Information

APPLICATION DEADLINE:
This job posting will close on Monday, August 24, 2026 at 11:59 PM CST. Applications submitted after this time will not be considered.

Equal Opportunity Employer
The Scott County CDA offers a competitive benefit package. This position is eligible to participate in the following benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance provided at no cost.
- Life Insurance & AD&D coverage of $50,000 provided at no cost. Additional coverage available for a cost.
- Medical & Dependent Care Flex Spending Accounts
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- 24 days (192 Hours) of PTO/ESST per year with increases in accrual amounts after every five years of service
- 13 Paid Holidays
- HART Retirement Plan - 6.5% employee contribution matched by 7.5% employer contribution.
- Employee Assistance Program
- Employees are eligible for the Public Service Loan Forgiveness Program (PSLF)

Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.

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01


Do you have experience in a front desk/receptionist/administrative role?

• Yes
• No

02


Please list your experience in a front desk/receptionist/administrative specialist role including the company name and years of service.
03


Do you have customer service experience?

• Yes
• No

04


Please list your experience with providing customer service including the company name and years of service.
05


Please list your experience using electronic data management and database software to handle confidential information and to manage paperwork.
06


Do you have experience working with diverse and low-income populations?

• Yes
• No

07


Please list your experience working with a diverse and low-income populations including the company and years of service.
08


Do you have a valid driver's license?

• Yes
• No

Required Question