Part Time Receptionist - Rock N Roll City Harley-Davidson

Description American Road Group is seeking a Front Desk Receptionist at Rock N Roll City Harley-Davidson in Cleveland, OH! This is a part‑time position. Summary Serve as Front Desk Receptionist greeting Harley‑Davidson customers, visitors, and vendors entering the dealership. Provide first‑class customer service and ensure customer satisfaction to both internal and external customers. Why You’ll Love This Role Fun, high‑energy dealership environment! Employee discounts on motorcycles, merchandise and parts. Be a part of the passionate motorcycle community. Major Duties and Responsibilities Act with professionalism and determine the needs of customers and vendors, directing them to the proper person and/or office. Greet customers immediately, in a courteous and friendly manner and provide them with accurate directions to their destination. Treat all visitors, clients, and staff with courtesy, sensitivity and respect. Answer telephone calls and take messages as needed and respond to routine inquiries using customer‑oriented etiquette. Receive all incoming mail from postal system, courier services and other deliveries and process all outgoing U.S. mail. Send and receive faxes, distribute mail to proper mailboxes. Support other departments as needed. All other responsibilities as assigned. Requirements High school diploma or equivalent required. Excellent computer skills including MS Office, internet, and email use. Excellent communication skills Ability to handle multiple tasks in a fast‑paced environment. Ability to identify problem issues and determine the appropriate course of action and redirection within department guidelines required to resolve issues. Detail oriented and highly organized with good judgement and objectivity. Must be able to bend, stoop, crouch, reach, and lift up to 50lbs. Must be able to remain in a stationary position 50% of the time. Must be flexible in schedule- evenings and weekends required. Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today! #J-18808-Ljbffr