Senior Document Control Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at jnj.com. Job Title Senior Document Control Specialist, Quality Assurance Location Milpitas, California, United States of America Position Summary The Senior Document Control Specialist, Quality Assurance is responsible for administering, maintaining, and monitoring Quality Management System (QMS) documentation, training records, and change control activities in compliance with FDA Quality System Regulations (21 CFR Part 820), ISO 13485, company policies, and other applicable regulatory requirements. This role serves as a subject matter expert for document control processes, supports continuous improvement initiatives, and partners with cross‑functional teams to ensure the integrity, accuracy, availability, and compliance of controlled quality records and documents. Essential Duties and Responsibilities Administer, maintain, and monitor document control, training, and change control processes in compliance with FDA/QSR, ISO 13485, company procedures, and applicable regulatory requirements. Ensure the accurate and timely review, approval, release, distribution, implementation, retention, and archival of controlled documents and quality records. Manage document changes, periodic reviews, document lifecycle activities, and controlled document repositories within electronic systems such as Agile and SAP. Coordinate and support Technical Review Board (TRB) meetings, change control activities, and other special projects related to document control and quality systems. Track, monitor, and report on document control performance metrics, including monthly and quarterly KPI reporting, periodic review status, change request backlog, document cycle times, and training compliance metrics. Participate in cross‑functional teams to support product launches, process improvements, and quality system initiatives. Serve as a subject matter expert for document control processes and provide guidance and training to employees on document management systems, procedures, and compliance requirements. Author, revise, and maintain SOPs, work instructions, forms, and other controlled documents to ensure accuracy, consistency, and regulatory compliance. Monitor document control processes and identify opportunities for continuous improvement, standardization, and harmonization across sites and functions. Support internal audits, external audits, and regulatory inspections by preparing, organizing, and providing required documentation and records. Coordinate filing, storage, retrieval, retention, and disposition of controlled documents and records, including off‑site storage when applicable. Communicate compliance risks, business issues, and process improvement opportunities to management and relevant stakeholders. Ensure adherence to company policies, quality standards, safety requirements, and environmental regulations while supporting departmental and organizational objectives. Perform additional duties and special projects as assigned in support of Quality Assurance and Document Control operations. Key Qualifications Education: Minimum of a Bachelor’s degree (or equivalent) with a focus in a scientific, engineering, business, or related discipline preferred. Qualifications: 5+ years of experience in document control (specifically Agile, WindChill), quality systems, records management, or a related quality assurance function within a regulated industry. Industry: Medical device, pharmaceutical, biotechnology, or life sciences industry experience preferred. Technical: Experience with electronic document management systems and training management systems; experience supporting FDA and ISO 13485 regulated environments; strong knowledge of FDA Quality System Regulations, ISO 13485, document control, and change control requirements. Systems: Working knowledge of Agile PLM, SAP, and electronic quality management systems; understanding of product configuration management and product lifecycle documentation. Skills: Strong organizational, analytical, and problem‑solving skills; ability to manage multiple priorities and meet deadlines in a fast‑paced environment; excellent written and verbal communication skills; proficiency in Microsoft Office; ability to collaborate effectively across functions and organizational levels. Pay and Compensation Base pay range: $91,000.00 – $147,200.00. Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). General benefits include vacation, sick time, holiday pay, work‑personal and family time, parental leave, bereavement leave, caregiver leave, volunteer leave, and military spouse time‑off. Equal Opportunity Employer Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via #J-18808-Ljbffr