Registration Processing Admin(Onsite: Sacramento)

Registration Processing Administrator

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

We're looking for a detail-oriented Registration Processing Administrator to manage vehicle title and registration paperwork from start to finish. You'll be the link between our dealership clients and the DMV, making sure every document is accurate, complete, and moving on schedule. This role suits someone who is detail-oriented, communicates clearly, and takes pride in keeping things organized and on time.

Key Responsibilities

• Process title transactions in the Vitu portal accurately and efficiently
• Audit incoming paperwork against DMV policies and internal procedures
• Communicate regularly with dealerships about errors, missing documents, and upcoming deadlines
• Notify dealerships and the DMV of issues in line with company procedures
• Access customer records to print required documentation
• Support clients by phone and online chat, answering questions and resolving errors found during audits
• Help keep paperwork moving smoothly from the client to the DMV and back to the end customer

Qualifications and Experience

• Experience with CA DMV/BPA and other related DMV documents for both new and used vehicles.
• Experience with DMV accounting and bundle reconciliation
• EVR program knowledge (E-filing)
• Knowledge of DMV regulations pertaining to registration processing
• Able to use Microsoft Word, Excel, and Outlook
• Able to train others
• Able to effectively communicate with high level Executives
• Excellent time management skills
• Excellent follow-up and problem-solving skills
• Excellent attention to detail
• Able to work independently with limited supervision

Compensation

The hourly rate range for this position is: $18.50 - $19.50. The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including - Healthcare Coverage for you and your family covering Medical, Dental & Vision Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Generous PTO Pet Insurance Retirement Planning ID Theft Insurance Life and Disability Insurance Commuter Benefits Accident & Hospital, Critical Illness Insurance Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.