OSS Program Manager

OverviewThe Infosys Engineering unit is dedicated to amplifying product-centric value delivery through innovative engineering solutions. We focus on adopting a data-first approach to engineering and value-stream management, enabling real-time visibility into the flow of value. Our team leverages advanced technologies such as AI, ML, and predictive analytics to drive continuous improvement, enhance delivery processes, and accelerate time to market. Join us to be part of a team that is at the forefront of engineering innovation, delivering intelligent insights and empowering stakeholders to achieve hyper-productivity and sustainable growth.Job DescriptionIn the assigned Job Role of Domain Project Lead 2, your Area Of Responsibility will be as below: Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders Build and maintain strong client relationships, providing regular updates to ensure alignment and transparency Drive process improvement by reviewing project deliverables and incorporating innovative methodologies related to product research and benchmarking studies, system configurations and assessment of new technologies Identify potential risks and implement mitigation strategies to ensure successful project outcomes Develop and manage project estimates, monitor budget performance, and optimize resource allocation for efficiency Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective Lead scope changes and manage client requirements, ensuring proper estimation, approval, and contractual updates Your contribution to the team: Demonstration of strategic mindset for delivering impactful, client-aligned projects Problem-solving expertise and ability to steer project economics and delivery Strong relationship with mid and senior level client stakeholders Strong leadership abilities to foster team performance and growth Commitment to cultivating a culture of learning and innovationRequired Skill and ExperienceTelco OSS/BSS , Portfolio Manager - Inventory, Topology, Provisioning & Service Fulfillment ,Business Relationship Manager ,Solution Architect ,JavaPreferred Skill and ExperienceTelecom – Wireline (Access, Metro & Core), Wireless (RAN) & VOIP Network, Inventory, Topology, Provisioning & Service FulfillmentAdditional Required Qualifications• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • This position may require relocation and/or travel to work/project location. • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.EEO/About UsBenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time OffAbout Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.Technical/Domain Skill 1Domain|Telecom|OSS/BSS Technical/Domain Skill 2Technology|Agentic AI|Agent Engineering Technical/Domain Skill 3Domain|Telecom|Sales, Network & Service Fulfillment Technical/Domain Skill 4Technology|Enterprise Security J2EE APIs|Java EE Security Standards: JCA, JCE, JAAS, JSSE, JGSS Technical/Domain Skill 5Domain|Network and connectivity architecture design|Solution designing Work LocationTemple Terrace, FL CountryUSAState / Region / ProvinceFloridaCompanyITL USA Interest GroupInfosys Limited Job RoleDomain Project Lead 2Career RolePrincipal Consultant - USAuto req ID: 152926BR