Service Desk Manager | Lead IT Support & SLA Excellence
$75k - $158kGILLIG
GILLIG is seeking a Service Desk Manager to provide strategic leadership for their IT Service Desk. This on-site role in Livermore, CA, demands expertise in ITIL processes and team management. The ideal candidate should possess at least 7 years of experience in IT support, with strong leadership skills and a customer-focused mindset. The position offers a competitive salary ranging from $75,000 to $158,000 annually, along with comprehensive benefits. #J-18808-Ljbffr GILLIG
$85k - $95k
...innovator in cold chain management solutions, delivering real... ...DeltaTrak is seeking a Cloud Service Technical Support Manager to lead its Technical support... ...activities. Operational Excellence Own service tooling, ticketing... ...and reduced escalations SLA compliance and improved...Suggested- ...cutting‑edge technology. We’re seeking a Support Engineer who is enthusiastic about... ...resolving technical issues. Knowledgeable in IT infrastructure, network systems, and... ...Committed to enhancing user experiences through excellent service and support. Qualifications ~2‑5...SuggestedFull timeRemote workWorldwide
$76k - $85k
...Technical Support Engineer Smarsh empowers its customers to manage risk and unleash intelligence... ...industry-best service to customers and partners... ...resources. Lead the identification... ...succeed. ~ Excellent verbal, written and... ...~ Requires deep IT, networking, database...SuggestedShift work$75k - $158k
...As the leading transit bus manufacturer... ..., durability, service, and support. From initial... ...needs) Excellent compensation including... ...Technology (IT) enables... ...asset lifecycle management, network and infrastructure... ...for a Service Desk Manager who... ...; maintaining SLA performance;...SuggestedWork experience placementRemote workFlexible hoursShift work$130k - $150k
...Pleasanton, California is seeking a Senior Manager for Global Technical Support. The ideal candidate will lead a high-performance team, ensuring excellent assistance for technical issues... ...focusing on customer satisfaction and service excellence. Responsibilities include...Suggested- Smarsh is seeking a Technical Support Engineer to empower customers in managing risks with their digital communications... ...will provide industry-best service by diagnosing and troubleshooting... ...years in a support role, showcasing excellent communication and problem-solving...
$75k - $90k
...technology and providing top-notch IT support? Look no further!... ...Technician to join our team. As a leading professional information... ...implementation, and fully managed IT support services. With clients throughout... ...clients in plain English. Excellent time management,...Full timeWork at officeImmediate startRemote work$21 - $23 per hour
...IT Technician I Livermore Facility - LIVERMORE... ...feel valued, supported, and empowered to grow... ...networking concepts, and excellent customer service skills. The position... ...technical inquiries. Manage incoming support... ...experience in an IT help desk or customer support...Hourly payPart timeShift work- ...IT Logistics Technician Job Location: Pleasanton... ...is a global IT managed services firm that partners with... ...demonstrated history of supporting category-defining enterprise... ...to deliver industry-leading innovation to our... ...efficiency Commit to excellence in your contribution...Temporary workLocal areaWorldwide
$35 per hour
...opportunity for an IT Help Desk Technician - Temporary... ...childhood education services (Head Start and Early... ...combination of customer support and technical... ...organizational skills • Project management skills • Effective... ..., phone skills • Excellent customer service and...Full timeTemporary workPart timeLocal areaRemote work$88.7k - $165.9k
...: As a Desktop Support Engineer, you will... ...install, and configure IT equipment, and... ...-solver with excellent communication skills... ...commitment to customer service. In this role,... ...Assist in asset management activities, including... ...plans, a market-leading 401(k) program...Summer workWork at officeRemote workFlexible hours$88.7k - $165.9k
...Desktop Support Engineer Clorox is the place... ...and configure IT equipment, and ensure... ...-solver with excellent communication skills... ...commitment to customer service. In this role,... ...Assist in asset management activities,... ...health plans, a market-leading 401(k) program with...Summer workWork at officeRemote workFlexible hours- ...motivated individual to assist Ophthalmologists by testing and measuring eye function, inventory, and scheduling. The ideal candidate has excellent communication skills, preferably with medical clinic experience. This position requires travel between multiple locations and a...
$110k - $130k
BKF is a multi-service infrastructure consulting firm providing civil engineering, construction management, environmental, planning, and surveying services... ...year in a row. The Service Desk Lead provides hands‑on leadership for day‑to‑day IT support operations, ensuring...Work at officeLocal areaFlexible hours- ...Problem Solver As a FSE / Product Support Engineer, you are the... ...issues. Key Responsibilities Lead Complex Technical Investigations... ...technical documentation, service bulletins, and knowledge base... ...to root‑cause determination. Excellent Communication Skills: Superior...Flexible hours
- ...Company is looking for a Desktop Support Engineer in Pleasanton, CA. In this... ...the efficient operation of IT equipment. The ideal candidate should... ...a strong commitment to customer service. This is an onsite position, requiring excellent communication skills and technical...
$29 - $31 per hour
...performance. They lead with accountability... ...Are you a hands on IT professional who enjoys... ...as a Field IT Support Technician and play... ...frontline technology services. This role is ideal... ...quickly. Deliver excellent customer service... ...dependable, and able to manage multiple priorities...Hourly payFull timeShift work$6,500 - $7,333.33 per month
...Field IT Support Technician At Dosanjh Family Automotive Retailing... ...~ Discounts on products and services ~ Above average industry pay... ...Microsoft 365 Administration: Manage user accounts, licenses,... ...travel to client sites daily. ~ Excellent problem-solving and customer...Full timeLocal areaRemote work- ...governance processes. • Leads investigation of... ...accuracy. • Manage and support the SACM... ...Applications or Business Services into the CMDB •... ...understanding of ITIL IT Service Management... ...and Service Desks. • The successful... ...sensitive situations. • Excellent communications and...Flexible hours
- Internetwork Expert is seeking a Service Desk Lead in Pleasanton, CA to oversee IT support operations across 20 offices in California and the Pacific Northwest. The individual will be responsible for managing ticket assignments, ensuring timely resolutions, and supporting...Flexible hours
- ...NWS 00873) North Wind Services is actively seeking individuals... ...installations supporting the Department of Energy... ...benefits, HR, and Employment Management functions are provided... ...networking equipment. IT experience including an... ...Intermediate Microsoft Excel skills including...For contractorsFor subcontractorShift workNight shiftDay shift
$140k - $155k
Summary We are looking for an R&D Support Engineer to serve as a... ...AWS production environments. Lead root cause investigations, document... ...leadership and escalation managers. Work closely with... ...Bash, PowerShell, or similar). Excellent communication skills; able to...- A retail grocery chain is seeking a Service and Delivery Technician III for IT support in Pleasanton, CA. The candidate will be responsible for deploying equipment... ...software, troubleshooting systems, and providing excellent customer service. A high school diploma is necessary...
- Title: IT Engineer Skills: IT Engineer Location: Pleasanton, CA, and/or various client locations throughout the U.S. Tax Term: FULL TIME Length: Open Will work in Pleasanton, CA and/or various client locations throughout the U.S. Must be willing to travel/relocate within...Full timeRelocation
- ...Dell Boomi Integration: Build and manage integration flows on the Dell Boomi platform... ...solutions. Collaborate with IT infrastructure teams to ensure integrations... ...of integration concepts such as APIs, web services, and data formats (XML, JSON, SOAP, REST)...
- ...Smarsh empowers its customers to manage risk and unleash intelligence... ...for a highly motivated R&D Support Engineer to join our engineering... ...production environments. Lead root cause investigations,... ...PowerShell, or similar). ~ Excellent communication skills; able to...Local area
- A leading government contractor is seeking an Engineering Technician V - Computer Control Systems Operator in Livermore, California. This role will support the National Ignition Facility by managing software processes crucial for laser experiments. Candidates should possess...For contractors
- Embedded Desktop Support Technician Location: US-CA-Livermore Overview Edgewater Federal Solutions is seeking an Embedded... ...laboratory. Provide end‑user support with processes for managing and delivering services. The candidate shall resolve incidents, service requests,...Flexible hours
- Edgewater Federal Solutions, Inc. is seeking an Embedded Desktop Support Technician in Livermore, California, to provide support for a... ...national laboratory. The ideal candidate will deliver end-user services, resolve incidents, and support various desktop systems including...Hourly pay
- Capeheadstart is seeking a temporary part-time IT Help Desk Technician to provide technical... ...IT experience and be skilled in customer service and system administration. Your responsibilities... ...systems, and providing high-quality support. A high school diploma or GED is...Remote jobTemporary workPart time
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