Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Desk Manager | Lead IT Support & SLA Excellence

$75k - $158k

GILLIG

GILLIG is seeking a Service Desk Manager to provide strategic leadership for their IT Service Desk. This on-site role in Livermore, CA, demands expertise in ITIL processes and team management. The ideal candidate should possess at least 7 years of experience in IT support, with strong leadership skills and a customer-focused mindset. The position offers a competitive salary ranging from $75,000 to $158,000 annually, along with comprehensive benefits. #J-18808-Ljbffr GILLIG

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Desk Manager | Lead IT Support & SLA Excellence in Livermore, CA vacancy
  • $85k - $95k

     ...innovator in cold chain management solutions, delivering real...  ...DeltaTrak is seeking a Cloud Service Technical Support Manager to lead its Technical support...  ...activities. Operational Excellence Own service tooling, ticketing...  ...and reduced escalations SLA compliance and improved... 
    Suggested

    DeltaTRAK

    Pleasanton, CA
    4 days ago
  •  ...in Pleasanton, CA is seeking a Senior Manager of Service Desk to oversee global operations and enhance...  ...metrics-driven strategies. You will lead a team of 25, focusing on US and El Salvador...  ...collaboration while enhancing service excellence. #J-18808-Ljbffr Blackhawk Network
    Suggested
    Work at office

    Blackhawk Network

    Pleasanton, CA
    2 days ago
  • FyrFly Venture Partners is seeking a Sr. Manager for IT Service Desk to lead their global service desk operations. The ideal candidate will transform...  ...units focused on customer satisfaction and operational excellence. Responsibilities include establishing performance... 
    Suggested

    FyrFly Venture Partners

    Pleasanton, CA
    3 days ago
  • $75k - $100k

     ...Aalyria is a leading technology company...  ...orchestration and management of planetary mesh...  ...seeking an experienced IT Support Specialist to be...  ...skills with excellent customer service, self-direction,...  ...Establish help desk workflows, ticketing...  ...procedures, and SLA standards Develop... 
    Suggested
    Permanent employment
    Work at office
    Remote work
    Flexible hours

    Aalyria

    Livermore, CA
    3 days ago
  •  ...empowers its customers to manage risk and unleash...  ...Global Technical Support provides industry-best service to customers and partners...  ...resources. ~ Lead the identification and...  ...succeed. • Excellent verbal, written and...  ....  • Requires deep IT, networking, database... 
    Suggested
    Shift work

    Smarsh

    Pleasanton, CA
    10 days ago
  •  ...cutting‑edge technology. We’re seeking a Support Engineer who is enthusiastic about...  ...resolving technical issues. Knowledgeable in IT infrastructure, network systems, and...  ...Committed to enhancing user experiences through excellent service and support. Qualifications 2‑5 years... 
    Full time
    Remote work
    Worldwide

    Cloudmersive

    Pleasanton, CA
    1 day ago
  • $75k - $158k

    As the leading transit bus manufacturer...  ..., durability, service, and support. From initial...  ...needs) Excellent compensation including...  ...Technology (IT) enables...  ...asset lifecycle management, network and infrastructure...  ...for a Service Desk Manager who...  ...; maintaining SLA performance;... 
    Work experience placement
    Remote work
    Flexible hours
    Shift work

    GILLIG

    Livermore, CA
    3 days ago
  • $70k - $90k

     ...future, we engineer it. Our mission is to...  ...end‑to‑end services spanning cloud consulting...  ...onsite technical support for employees and...  ...while delivering excellent customer service....  ...and peripherals. Manage workstation imaging...  ...installations under desks, in server rooms,... 
    Permanent employment
    Full time
    Work experience placement
    Work at office
    Remote work

    STN, Inc.

    Pleasanton, CA
    2 days ago
  •  ...Problem Solver As a FSE / Product Support Engineer, you are the...  ...issues. Key Responsibilities Lead Complex Technical Investigations...  ...technical documentation, service bulletins, and knowledge base...  ...to root‑cause determination. Excellent Communication Skills: Superior... 
    Flexible hours

    N6.com

    Pleasanton, CA
    1 day ago
  • $110k - $130k

    BKF is a multi-service infrastructure consulting firm providing civil engineering, construction management, environmental, planning, and surveying services...  ...year in a row. The Service Desk Lead provides hands‑on leadership for day‑to‑day IT support operations, ensuring... 
    Work at office
    Local area
    Flexible hours

    Internetwork Expert

    Pleasanton, CA
    3 days ago
  • $6,500 - $7,333.33 per month

     ...Field IT Support Technician At Dosanjh Family Automotive Retailing...  ...~ Discounts on products and services ~ Above average industry pay...  ...Microsoft 365 Administration: Manage user accounts, licenses,...  ...travel to client sites daily. ~ Excellent problem-solving and customer... 
    Full time
    Local area
    Remote work

    Fremont Hyundai

    Pleasanton, CA
    10 days ago
  • $28.28 - $36.28 per hour

     ...is seeking to hire an IT Operations Specialist I...  ...supervision from your manager: Administers the...  ...local and remote technical support on the core system and...  ...optimal and efficient service to our members. Uphold...  ...10 and Microsoft Word, Excel and Outlook required.... 
    Work experience placement
    Casual work
    Local area
    Remote work

    OE Federal Credit Union

    Livermore, CA
    5 days ago
  • Internetwork Expert is seeking a Service Desk Lead in Pleasanton, CA to oversee IT support operations across 20 offices in California and the Pacific Northwest. The individual will be responsible for managing ticket assignments, ensuring timely resolutions, and supporting... 
    Flexible hours

    Internetwork Expert

    Pleasanton, CA
    3 days ago
  •  ...role involves monitoring system performance, offering technical support, and ensuring regulatory compliance. The ideal candidate will...  ...School Diploma and experience with technical systems, as well as excellent communication skills. In addition to competitive pay, the... 

    OE Federal Credit Union

    Livermore, CA
    1 day ago
  • $140k - $155k

    Summary We are looking for an R&D Support Engineer to serve as a...  ...AWS production environments. Lead root cause investigations, document...  ...leadership and escalation managers. Work closely with...  ...Bash, PowerShell, or similar). Excellent communication skills; able to... 

    Smarsh

    Pleasanton, CA
    1 day ago
  • A retail grocery chain is seeking a Service and Delivery Technician III for IT support in Pleasanton, CA. The candidate will be responsible for deploying equipment...  ...software, troubleshooting systems, and providing excellent customer service. A high school diploma is necessary... 

    Safeway

    Pleasanton, CA
    1 day ago
  • Title: IT Engineer Skills: IT Engineer Location: Pleasanton, CA, and/or various client locations throughout the U.S. Tax Term: FULL TIME Length: Open Will work in Pleasanton, CA and/or various client locations throughout the U.S. Must be willing to travel/relocate within... 
    Full time
    Relocation

    P2P Softtek Business Solutions

    Pleasanton, CA
    2 days ago
  • P2P Softtek Business Solutions is seeking an IT Engineer located in Pleasanton, CA and/or various client locations throughout the U.S. This role requires a US Masters Degree or a US Bachelors Degree with at least 5 years of applicable experience. The candidate must have... 
    Relocation
    Flexible hours

    P2P Softtek Business Solutions

    Pleasanton, CA
    11 hours ago
  • Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises...  ..., and modern device management. The ideal candidate will lead imaging engineering initiatives...  ...scripts Generate reports using Excel and provide insights to stakeholders... 
    For contractors
    Remote work

    Axiom Technologies

    Dublin, CA
    4 days ago
  • Uncle Credit Union is seeking an IT Support Specialist at its Livermore headquarters to provide support for employee software applications. This role involves handling help desk inquiries, assisting with password resets, and addressing technology-related questions. The... 

    Uncle Credit Union

    Livermore, CA
    2 days ago
  • $27.5 - $34 per hour

    IT Support Specialist Uncle Credit Union Livermore, California, United...  ...our commitment to exceptional service, and our dedication to using innovation...  ...and reports to the AVP, IT Manager. The IT Support Specialist answers end user incoming help desk calls, provides assistance for... 
    Full time
    Work at office

    Uncle Credit Union

    Livermore, CA
    2 days ago
  •  ...Solution’s, Inc. is an Industrial Technology Services firm with 20+ years of providing...  ...design, turnkey project implementation, and support services for the technology that runs...  ...motivated Well organized with exceptional time management skills Critical thinking skill and hands... 
    Local area
    Immediate start
    Remote work

    Novate Solutions

    Livermore, CA
    2 days ago
  • $70k - $110k

    Avathon is seeking an IT Support Specialist to manage corporate IT resources in Pleasanton, CA. You will provide tier 1 end-user support, handle employee...  ...has at least 4 years of experience in IT Support or Help Desk roles and strong troubleshooting skills. Salary for this... 

    Avathon

    Pleasanton, CA
    11 hours ago
  • $111k - $124k

     ...We are seeking a skilled Customer Field Service Technician for a direct hire opportunity...  ...Customer Field Service Technician will support equipment maintenance, diagnostics, repair...  ..., customer service, and technical excellence. This is a strong fit for a technician... 
    Temporary work

    AppleOne Employment Services

    Livermore, CA
    1 day ago
  • $70k - $110k

     ...& Why Join Us Avathon is the leading Industrial AI autonomy platform...  ...in asset performance management, supply chain intelligence, visual...  ...Learn more at: avathon.com IT Support Specialist Avathon is looking...  ...build machine, building access, desk setup, provision SaaS apps... 
    Local area
    Remote work

    Avathon

    Pleasanton, CA
    11 hours ago
  •  ...Equipment America is a leading global provider of foundation equipment and support to the foundation construction...  ...looking for a Customer Service Rig Technician for our...  ...the Customer Service Manager - West Coast....  ...Knowledge of Microsoft Excel, Word, and Outlook. Strong... 
    Full time
    Work at office
    Weekend work

    BAUER Equipment America

    Livermore, CA
    4 days ago
  •  ...Systems Support Engineer Our client, a world leader in diagnostics and life sciences, is looking for a Systems Support Engineer based...  ...update documentation, and maintain accurate records on EDMS Manage shipping, receiving, and labeling of analyzers. Communicate... 
    Long term contract

    Dawar Consulting

    Pleasanton, CA
    5 days ago
  • STN, Inc. is seeking a reliable IT Operations / Helpdesk Technician to provide technical support for employees in Pleasanton, California. This full-time role involves troubleshooting hardware and software issues while ensuring efficient IT operations. The ideal candidate... 
    Full time

    STN, Inc.

    Pleasanton, CA
    4 days ago
  • $65k - $90k

     ...industry knowledge are unmatched. Supporting our customers with training,...  ...Software Sales Account Manager*****Autodesk Solutions | AEC...  ...design and build through industry-leading software solutions.As a **...  ...driven* Detail-oriented with excellent follow-up skills* Willingness... 
    Hourly pay
    Full time
    For contractors
    Work at office
    Local area
    Remote work
    Flexible hours

    Topcon Positioning Systems (Topcon)

    Livermore, CA
    11 hours ago
  • $101k - $132.3k

     ...work gets done. Snowflake Support is committed to providing high...  ...You will deliver exceptional service, enabling them to achieve the...  ...escalations and incident management, worked in technical support...  ...a customer-facing role Excellent writing and communication skills... 
    Flexible hours
    Night shift
    Weekend work
    Day shift

    Snowflake Computing

    Dublin, CA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Desk Manager | Lead IT Support & SLA Excellence. Be the first to apply!