Patient Experience & Administrative Associate
$30 - $33.65 per hourTech9
- Patient Experience & Administrative AssociateApply for this jobLocationBergen County, NJDepartmentAdministrativeJob TypeFull-TimeCompensation$30 - $33.65 per hour (USD)# Patient Experience & Administrative Associate**Location**: Northern New Jersey**Type**: Full-time, In-office, W2**Compensation**: $30.00 - $33.65 per hour, overtime eligible, benefits eligible**Type:** Full-time, onsite. Standard hours are 8:45 AM to 4:45 PM, with occasional adjustments as needed to support clinic operations.### About UsAt **Keta Medical Center**, we are redefining how mental health care is delivered. As a growing healthcare organization specializing in innovative ketamine therapy, our mission is to improve the lives of millions struggling with depression and related conditions.With locations across New York and New Jersey, we create an environment where patients feel truly cared for and where our team members are supported, respected, and empowered to grow with us. We foster a supportive, collaborative environment where both patients and team members feel valued and empowered.### Position OverviewJoin us in transforming mental health! We are seeking a professional, driven, organized, and empathetic **Patient Experience & Administrative Associate** to join our team. This role is ideal for someone who is passionate about empathetic patient care, and wants to be part of a mission-driven organization that is scaling rapidly.As a key member of our front-office and administrative team, you will play an essential role in ensuring patients have a seamless experience while supporting the day-to-day operations that keep our clinics running smoothly.Our clinics operate 7 days a week, 9 AM – 9 PM, with full-time schedules based on clinic coverage needs.### What You’ll Do* Deliver an exceptional patient experience: warmly welcome patients, oversee check-in/check-out process including payments, and ensure they feel comfortable and supported throughout their visit.* Coordinate patient communication & scheduling: collaborate closely with clinicians, liaisons, other administrative team members to optimize workflows and deliver a seamless patient experience.* Support accurate billing and insurance processes: verify insurance, track payments, and clearly communicate with patients about coverage and next steps.* Manage communication channels: answer incoming patient calls with warmth, professionalism and consistently while effectively handling patient inquiries. Ensure timely, compassionate follow-up at all times|* Keep operations organized: maintain systems, patient and medical records in compliance with HIPAA, and flag operational needs to ensure clinics run smoothly at all times.### ### What We’re Looking For* 2+ years of administrative, operations experience in a healthcare, startup, hospitality or customer-facing environment* A degree in healthcare administration or equivalent work experience preferred* Excellent verbal and written communication skills with a professional, empathetic demeanor* Highly organized, detail-oriented, and proactive in problem-solving* Familiar with programs such as Salesforce, EMR systems, G-Suite, Microsoft Office, and adaptable to new platforms and systems* Ability to adapt, multitask in a fast-paced environment while remaining calm, positive, and patient-focused### Why Join Us?This is your opportunity to build a career in healthcare operations while making a direct impact on patient lives. You’ll work alongside a passionate, dedicated team, gain exposure to innovative practices in mental health care, and play a vital role in shaping an organization that is growing quickly.If you’re professional, organized, and motivated to make a difference, we’d love to hear from you. Visit ketamc.com*Staffing agencies and recruiters, please do not contact us about this posting. We do not accept unsolicited resumes and will not consider candidates submitted by staffing agencies.*
- J-18808-Ljbffr Tech9
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Patient Experience & Administrative Associate in New York, NY vacancy
- ...professional Front Office Coordinator to join our vibrant team in Manhattan, NY. You will be responsible for ensuring a positive patient experience through effective scheduling, managing phone calls, and assisting with insurance verification. This role offers a supportive...Suggested
- ...Judge Group in New York is looking for a Medical Administrative Executive Assistant to serve as a patient facilitator and executive partner to the Lead Physician... .... The ideal candidate should have over 3 years of experience in a medical administrative role and be proficient...Suggested
- ...Wall Street clinic in New York City. The role involves making patients feel welcomed, responding to inquiries promptly, and ensuring... ...appointments. The ideal candidate should possess customer service experience and strong communication skills. Spear is dedicated to...Suggested
$17 per hour
Getlabs is hiring a Patient Experience Representative to manage patient inquiries via Zendesk, making outbound calls and resolving concerns. This remote position requires at least 2 years of customer-facing experience, particularly in a medical context. Employees benefit...SuggestedRemote job$28 - $31 per hour
...Dental365 is seeking a Treatment Coordinator in New York, NY, to enhance patient experience and support all aspects of operations. Join our team to provide exceptional concierge care, maintain health records, and work closely with office management. Ideal candidates have...SuggestedHourly payWork at officeFlexible hoursDental-365
New York, NY2 days ago- ..., at home, or via telehealth, ensuring patients get the support they need when and where... .... Whether you're a medical provider, administrator, or operations professional, there's a... ...Job Summary The On Site Patient Experience Coordinator supports Essen Health Care'...Work at office
Essen Medical Associates
New York, NY1 day ago - Amplifon AG is seeking a Front Office Associate in Pennsylvania to manage the customer intake process and support clinical operations. The role requires 2+ years of admin experience and solid communication skills. Responsibilities include effective schedule management,...
- ...Union Square-14th St. location. The ideal candidate will manage patient interactions, ensuring excellent customer service and guiding... ...the team in fostering a welcoming environment. Prior experience in customer service and strong communication skills are emphasized...
Spear Physical and Occupational Therapy
New York, NY18 hours ago - ...Patient Experience Coordinator Highly regarded dental office looking for an enthusiastic and reliable Patient Experience Coordinator... ...transportation as necessary to and from the office. Provide administrative support duties - calendar management, data entry, sorting...Work at officeRemote workFlexible hoursAfternoon shift
$17 per hour
Getlabs is the leading platform for at-home diagnostics. As a Patient Experience Representative your primary task is to handle Zendesk tickets from patients regarding appointments, issues, and missing results. You will be making outbound calls and sending follow-up emails...Remote jobHourly payFull timeLocal area- A healthcare technology firm seeks a Patient Experience Coordinator responsible for delivering exceptional customer service and managing patient inquiries. The role requires strong communication skills and at least one year of customer service experience, ideally in healthcare...Remote jobFull time
- ...fast-paced medical environment. Ideal candidates have over 2 years of administrative experience, strong communication skills, and a passion for women’s health. Responsibilities include managing patient check-ins, billing inquiries, and maintaining clinic operations. Join...Full time
- Mercy is seeking a Patient Service Representative responsible for creating a positive and seamless experience for patients and visitors at the front desk. This role includes managing operations and workflows effectively. The ideal candidate will have a high school diploma...
$19 - $22 per hour
At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally... ...healthcare partners need today and into the future. Patient Experience Coordinator The Patient Experience Coordinator at Fuze Health...Full timeTemporary workRemote workFlexible hours- ...clinic. This role involves ensuring a welcoming atmosphere for patients, managing appointment flows, and delivering exceptional... ...service. The ideal candidate will have prior customer service experience and a strong attention to detail. Benefits include medical, dental...
$18.11 - $21.74 per hour
...Work in "happy medicine"; treating patients who are excited about improving their lives... ...Responsibilities: Customer Service/Administration Greet all patients, and offer... ...depends on factors like qualifications, experience, skills, and business needs. Sono Bello...Full timeNight shiftSono Bello
New York, NY1 day ago- ...delivering exceptional outcomes, outstanding patient satisfaction, and a work culture that... ...policies. Other Tasks: The Patient Administrative Coordinator must be able to multitask in... ...What We’re Looking For No prior experience or education required. High school graduate...Flexible hours
Team Rehabilitation
New York, NY4 days ago $18.13 - $22.02 per hour
Summit Health Management is seeking a skilled professional for patient registration duties. The role focuses on ensuring a smooth... ...diploma or GED, proficiency in office technology, and previous experience in a medical office setting. The position offers a pay range of...Hourly payWork at office- ...leading physical therapy clinic in New York is seeking a Care Coordinator to enhance patient care and service at their NoHo clinic. The ideal candidate will have customer service experience and strong communication skills. Responsibilities include welcoming patients,...
- .... seeks a dedicated healthcare assistant to guide and educate patients about their appointments and services. The candidate will play... ...communication. A High School Diploma along with 2 years of college experience or relevant healthcare experience is required. Knowledge of...
- .... The role focuses on providing excellent customer service and supporting patient care while ensuring a smooth appointment process. The candidate should have previous customer service experience, strong communication skills, and a hospitable attitude. A BA/BS degree is...
$20 - $25 per hour
NHOMS PLLC in New Jersey seeks a Practice Associate to ensure efficient clinic operations. Responsibilities include patient check-in/check-out, scheduling appointments, managing... ...include 1 year of medical office experience, excellent organizational skills, and proficiency...Hourly payWork at office- NewYork-Presbyterian Hospital in New York, NY, is seeking a Senior Patient Registrar for the night shift (11pm - 7am). You will register... ...information, and provide support during their hospital experience. Ideal candidates are energetic, detail-oriented, and focused...Full timeNight shift
$18 - $24 per hour
...Clinic in New York, NY, is hiring a Unit Clerk to provide administrative support and patient care. This full-time position features five 8-hour... ...from $18 to $24 per hour, depending on qualifications and experience. Benefits include comprehensive medical coverage, paid time...Hourly payFull timeShift work$25 - $35 per hour
...providing a fun, welcoming, and high-quality dental experience for children and families. We are seeking a... ...Manager to lead and support our clinical and administrative teams, ensuring smooth operations and exceptional patient experiences every day. Why You'll Love This...Hourly payFull timeWork at officeRelocationRelocation packageMonday to Friday- ...home care provider in New York is seeking a Quality Assurance Coordinator to enhance client experiences and support departmental operations. Key responsibilities include patient outreach, complaint resolution, data analysis, and quality monitoring. Candidates should have...
$88k - $110k
Job Summary The Patient Experience Administrator is responsible for managing health system strategic initiatives and programs geared specifically... ...recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race,...Work experience placementShift work- NYU Langone Health is seeking an Administrative Coordinator to support patient navigation for direct-to-procedure colonoscopies as part of the Cancer Outreach... ...communication and organizational skills, and have experience in a relevant field. NYU Langone Health offers a...
$24.76 - $30.21 per hour
...Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors... ...to grow as part of the Practice Associate Career Ladder! Job Summary Now... ...responsible for ensuring an exceptional patient experience during patient arrival, patient...Hourly payWork at officeLocal areaImmediate start- Tech9 is looking for a Patient Experience & Administrative Associate in Northern New Jersey. This full-time, onsite position focuses on delivering exceptional patient experiences, overseeing check-in/check-out processes, and managing communication channels. Ideal candidates...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Experience & Administrative Associate. Be the first to apply!
Related searches
- administrative assistant receptionist New York, NY
- executive team assistant office manager New York, NY
- administrative assistant work from home New York, NY
- work from home admin assistant New York, NY
- retail operations assistant New York, NY
- administrative assistant police department New York, NY
- administrative assistant New York, NY
- travel administrative assistant New York, NY
- operations assistant part time New York, NY
- admin booking assistant New York, NY