Director of Key Accounts(beauty)-NYC

Director, Key Accounts

Based-New York City


What You'll Do


The Director, Key Accounts role is responsible for omnichannel account leadership with a focus on best-in-class retail partnership, fostering excellent working relationships with all members of retailer merchant teams. This leader will build omnichannel launch plans with retail and internal cross-functional partners. This role will work alongside cross-functional sales, marketing, digital, operations, and finance teams on key projects to build the business in key retailers while driving retail sales growth and net shipments.


What You'll Be Working On


Wholesale Account Leadership and Relationship-Building


• Manage key account business and build strong, collaborative relationships with retailer teams.
• Grow the wholesale business in alignment with shared performance goals, remaining competitive and maintaining top rankings. Drive strong revenue and profitability growth, achieving aggressive sales goals while expanding market share and supporting omnichannel plans.
• Advocate for the brand's positioning and point of difference with retailer counterparts.
• Identify risks and opportunities in sell-in and sell-through plans and propose and execute innovative solutions.


Retailer Marketing Exposure Planning


• Manage 360 omnichannel opportunity planning in partnership with retailer and internal teams, including digital and in-store exposures for both permanent gondola/wall fixturing and temporary locations, sell-in sales, dot.com, media and social strategy, and sampling and loyalty/CRM initiatives, optimizing key levers and being best-in-class partners.


Core and Launch Strategic Support


• Partner with retailers to identify key market trends and focus categories to drive collaborative product development and best-in-class digital strategy.
• Work closely with cross-functional teams to build new go-to-market strategies and 360 support elements to maximize launches and brand potential tailored to retail partners' needs.
• Partner with education and events internal resources to align on strategy, planning, and execution to support core and new launches.


Inventory Analysis


• Partner with the internal planner to develop and communicate detailed plans and ensure adequate inventory support in-store and online. Responsible for overall stock levels and ensuring that the appropriate product mix is available in stores and online by assuring timely ordering, proactively monitoring, and resolving low or out-of-stock conditions.


Visual Merchandising


• Partner with visual merchandising, marketing, and retailer teams to execute in-store visual merchandising deliverables including design, planograms, timelines, endcaps/towers/gondola, and corresponding inventory planning and support.


Sales Reporting and Analysis


• Weekly sales reporting and communication, identifying opportunities, amplifying successes, and tracking rankings.


Budget Management


• Responsible for account omnichannel promotional budget planning and tracking.


Must Haves/REQUIRED


• Bachelor's degree preferred
• 8+ years in Sales/Account Management, Category Management, or Retail Management in BEAUTY MUST
• Strong analytical ability, attention to detail, and organizational/time management skills
• Ability to work with data from multiple sources and interpret the data to provide actionable conclusions
• Advanced Microsoft Excel and PowerPoint skills required
• Desire to work in a strong team environment
• Well-developed interpersonal and communication skills
• Ability to build relationships to drive results and present regularly to small- to medium-sized groups
• Ability to balance priorities across multiple internal and external stakeholders
• Ability to learn new systems quickly and leverage systems and information to influence others


THIS IS A SELL IN JOB NOT A SELL THROUGH/FIELD ROLE!