Benefits Administrator

MW Partners is currently seeking a Benefits Administrator to work for our client who is a global leader in the aerospace, defence and security markets. Responsibilities and duties: Support core Benefits administration and operations Maintain qualityof our benefits data bases: Work closely with the HRIS team to monitor the flow of benefit information including Workday, Benefit Solver, Fidelity, Sun Life, Homewood and payroll. Ensure its timely, complete, and accurate maintenance. Update and keep employee records Monitor data cleaning, establish and maintain records, files and data resources. or update with providers (Workday, Businessolver, Fidelity, payroll..) Handle any troubleshooting procedures Secure our invoice processing externally and internally : Process Benefit-related invoices as needed. Coordinate with Thales Finance when necessary. Partner with carriers, brokers, and internal finance accounting teams to gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans when needed Provide Employee Support as such but not limited to: Perform customer service functions by answering benefit-related employee requests and questions. Escalation point for 1st Point benefit queries. Advise employees of their benefit options direct or via PSS My Thales system Maintain Benefits websites and SharePoints. Secure the reliability of our Benefits Payroll Audit and ensure timely payment of monthly premiums and/or solve issues Perform weekly audits of the benefit deductions for payroll. Support the overall Benefits administration priorities such as but not limited HIPAA : Plan and execute HIPAA training for the staff that touches benefits. This should be fully documented and completed by October of each year. COBRA : Work with the COBRA Administrator to ensure timely notices when needed Prepare data for the non-discrimination test and respond to census requests from vendors. Support Thales Wellbeing administration program Participate in the creation and development of our new well-being platform. Promote Energize for Life throughout the year. Ensure the administration of the program and check employees eligibility Follow enrollment and participation statistics to identify possible improvement in communication plan Update training materials (new employee guide, specific portal information update) Create wellbeing/benefits related communication emails Provide distribution list and necessary approvals to 1st Point HR (5 business days in advance requested) Support 1st Point HR and this includes but is not limited to: Respond to employees' tier 2 and above Benefits related cases in MyThales meeting required SLA's. Respond to specific benefits related questions that are out of PSS's scope or knowledge. Record personal info update/dependent info update in Benefit Solver that were not updated via the Workday integration, typically only override situation or non-integration fields Verify QLE Pending Transactions (30 day deadline miss, eligibility verification approvals) Troubleshoot HSA requests Troubleshoot FSA requests Assist for Retirement questions (retiree population questions - medical / pension payments) Solve Wellbeing Questions/issues with guidance on how to complete benefits related forms (as needed) Support the Leave of Absence employee process as a critical liaison and this includes but is not limited to Coordinate with the LOA Administrator as needed for benefit portion of Leaves. Prepare Direct Billing in coordination with BenefitSolver. Maintain uniform consistent approach to issues. Document as necessary. Facilitate the employee leave experience between the employee, the manager and the HR team Requirements: Bachelor's degree in business administration, Human Resources or a similar field of study 5-7 years of experience as a Benefits Administrator In-depth knowledge of different benefit plans Hands-on experience with HR Information Center (Shared Service PSS utilizing ServiceNow) Experience with creating SharePoint sites Strong Excel skills Strong communication skills including English (Written and verbal) For a further discussion or to find out more, contact Indu Sri Lakavath on View phone number on click.appcast.io or apply now.