Secretary (OA)

Job Title

This position provides secretarial support to the medical center Director. Duties and responsibilities include, but are not limited to:

• Provides telephone and receptionist services. Receives schedules, refers and/or contacts members of the medical center V20 and VA Central Office staff and persons outside the agency including other government agencies, Veterans and their families, and the general public.
• Screens all calls and visitors answering most questions and completing most business involving established policy or routine matters without referring people to the supervisor.
• Maintains records of leave and attendance.
• Requisitions office supplies, repairs for office equipment and printing services.
• Maintains the office filing systems.
• Serves as a liaison to other managers and staff within the medical center providing advice on procedures, reports, requirements, and other matters necessary to implement the facility's policies directives and instructions.
• Responds to administrative problems brought to the supervisor attention by members of the medical center staff or management officials outside the organization and/or the agency. Notifies the appropriate subordinate management officials of the need for information or recommendations and either prepares the response or follow up to ensure timely response by others.
• Plans and arranges for the preparation of information needed for budget reports.
• Makes arrangements for travel and large conferences including developing information for use in the conferences.
• Performs office duties such as electronic mail, desktop publishing, calendar, spreadsheet, database, and or graphic software.
• Provides general clerical services such as maintaining electronic files, solving operating or user problems, or utilizing advanced software functions. Uses MS word or comparable word processing software to execute several office functions such as storing and retrieving electronic documents and files, activating printers, inserting and deleting texts, formatting letters, reports and memoranda, and transmitting and receiving e-mail and MS Excel or other comparable spreadsheet software to develop and change spreadsheets in order to graphically display data.
• Schedules appointments coordinates meetings and/or schedules conferences including general calendar maintenance, recording appointments, arranging meetings and small conference administrative details and following up on action items with appropriate staff members independently.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 8:00am - 4:30pm

Telework: This position may be authorized for telework on an as needed (ad hoc) basis, determined by the needs of the service.

Virtual: This is not a virtual position.

Position Description/PD#: Secretary (OA)/ PD410180 and PD410190

Relocation/Recruitment Incentives: Not authorized.

Critical Skills Incentive (CSI): Not approved.

Permanent Change of Station (PCS): Not authorized.