Emergency Support Function #2 Specialist, Junior

Job Description

Job Description

Overview

ESF 2, or Emergency Support Function #2, is a component of the National Response Framework that focuses on communications during emergencies. ESF 2 plays a crucial role in ensuring effective communication among responders and the public during incidents.

The Emergency Support Function #2 (ESF 2) Specialist, Junior will plan, coordinate and execute disaster response activities. The ESF Specialist will coordinate federal actions to assist in restoring public communications infrastructure and supports state, tribal, and local governments in emergency communications and the restoration of public safety communications systems. This role will communicate, write, and prepare reports and present briefings to partners and senior leaders.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

• Establish and maintain partnerships with public infrastructure owners and operators (both public and private); state, tribal, and local government entities; and federal agencies involved in communications during emergencies.
• Participate in rapid planning and coordination by providing ESF 2 – Communications support during multiple activations.
• Plan and participate in disaster response exercises at all levels.
• Research, write and assemble products in support of steady state and incident management postures, and in support of special events.
• Prepare and present oral briefings for senior executive-level audiences based on the synthesis and detailed research of information.
• Ensure that products and presentations are produced in accordance with established style guides and standards.
• Organize and maintain electronic records of reference materials and final products.
• Research and analyze data from various websites and databases to identify areas significantly impacted by an event.
• Support coordinated responses to RFIs and RFAs to provide accurate and timely information related to an actual or potential incident.
• Support public and private organizations not aligned with ESFs such as the financial sector.
• Assist the Emergency Response Office (ERO) staff in reviewing current plans and in the development of new operational documents to ensure all successful plans and actions are continued and that continuous improvement is implemented.
• Maintain real-time communications with the client and their stakeholders to ensure situational awareness and coordination.
• Coordinate information flow between the client and their stakeholders.
• Resolve Critical Infrastructure (CI) policy questions, coordinating with the Client, that arise during National Response Coordination Center (NRCC) activation.
• Support NRCC on-site (where needed) when activated.
• Attend scheduled and unscheduled meetings to provide insight into identified issues and keep Senior Leadership abreast of current and upcoming operations.
• May be tasked to support watch operations as an Operations Analyst to train and learn how ESF activities are aligned with watch operations.
• Other duties as assigned.

Qualifications

• Bachelor’s degree with an emphasis in Homeland Security, Emergency Management, Public Policy, Public Administration or related field. An additional (2) two years of experience may be substituted with an Associate’s degree, and additional (4) four years of experience may be substituted with a high school diploma.

• Minimum of two (2) years of related experience with at least one (1) year of specialized operations center experience.
• Experience in researching, writing and assembling briefing products for a wide variety of clients to include senior leaders.
• Experience in preparation and presentation of oral briefings for a wide variety of clients, to include senior leaders, based on the synthesis and detailed research of information.
• Experience in 24x7 operations center activities focusing on incident response involving critical infrastructure and/or FEMA Lifelines.
• Experience in facilitating and coordinating communications, plans, and responses across multiple entities/offices.
• Active Top Secret/SCI Security Clearance is required.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills Required:

• Understanding of FEMA Incident Command System (ICS), National Response Framework (NRF), National Response Coordination Center (NRCC), and Emergency Support Functions (ESFs)
• Skills with setting up and hosting MS Teams, Adobe Connect, and Zoom meetings
• Understanding of ArcGIS and the ESRI suite.
• Familiarity with the communications support and coordination needed during emergencies to restore communication infrastructure and services (desired, not required)

Minimum Skills

• Skill with AI tools (desired, not required)
• Strong attention to detail.
• Strong facilitation skills.
• Ability to work as part of a team in a fast-paced, high-intensity work environment.
• Excellent written and verbal communication skills, including the ability to interact effectively with all levels throughout Company organization.
• Shall have the requisite skills, expertise, and experience to perform the requirements of each task.
• Must be extremely detail-oriented and well organized.
• High proficiency using Microsoft and Google Suite Products (Word, Excel, Power Point, Publisher) and be able to learn new software as the situation dictates.
• Ability to comprehend and assess a vast amount of highly technical information in a time-constrained environment.
• Ability to produce high quality results under tight deadlines.

Reports to: Program Manager

Working Conditions

• Professional office environment with the ability to work on-site.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule, which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.