SALES BDC REPRESENTATIVE

Sales BDC AgentHonda of SalisburyPositive Culture • Growth Opportunities • Guest-First ApproachAbout UsAt Honda of Salisbury, we believe our people make the difference. We are proud to offer a positive work environment, a family-style atmosphere, and a team culture that celebrates success through monthly employee recognition. Our dealership is committed to supporting our team members with strong leadership, growth opportunities, and a full benefits package.Position OverviewHonda of Salisbury is seeking a motivated and customer-focused Sales BDC (Business Development Center) Agent to join our team. This role is responsible for handling inbound and outbound communication with potential customers, setting appointments for the sales department, and delivering a professional first impression of our dealership.If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a supportive team culture, we want to meet you!Key ResponsibilitiesRespond to inbound internet leads, phone calls, and online inquiries in a timely and professional mannerSchedule appointments for customers to visit the dealership and meet with the sales teamConduct outbound follow-up calls to potential customers and previous inquiriesMaintain accurate customer records and notes in the CRM systemProvide product information and answer basic questions about vehicles and dealership servicesConfirm upcoming appointments and ensure a smooth handoff to the sales teamDeliver a guest-first customer experience in every interactionWhat We OfferPositive, team-focused work environmentFamily-feel dealership cultureFull benefits package including health benefits and 401(k) with company matchAnnual bonus structureMonthly employee recognition programOpportunities for growth and advancement within the organizationJoin Our TeamIf you’re looking for a workplace where your effort is appreciated and your success is celebrated, Honda of Salisbury is the place for you.QualificationsDealership experience preferredStrong phone communication and customer service skillsAbility to multitask in a fast-paced environmentBasic computer skills and experience working with CRM systems preferredPositive attitude and strong work ethicReliable attendance and professionalism #J-18808-Ljbffr SALISBURY ROWAN AUTO LLC