HR Generalist

For more than 100 years, the International Institute of New England (IINE) has created opportunities for refugees and immigrants to succeed through resettlement, education, employment support, and pathways to citizenship. With locations in Boston and Lowell, Massachusetts and Manchester, New Hampshire, IINE welcomes and serves thousands of individuals and families annually, including people displaced by political instability, violence, and climate crises; survivors of human trafficking; and unaccompanied children joining family members in New England. As one of the oldest and largest organizations in the region, IINE plays a leading role in shaping public understanding and support of our newest neighbors.


At IINE, our people are united by a shared belief in the dignity, resilience, and potential of every individual. We are committed to creating an inclusive environment where diverse perspectives are encouraged, and every employee can grow professionally while making a meaningful impact in the communities we serve.


A dynamic and, forward-looking, non-profit, IINE seeks mission-driven, solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving refugees and immigrants.

Position Summary


Reporting to the Senior Director of Human Resources, the Human Resources Generalist is responsible for executing core HR functions with a focus on recruiting, onboarding, offboarding, employee relations and benefits administration. This role ensures a seamless employee experience across the lifecycle, while driving an effective HR business partner model to support assigned departments. The ideal HR Generalist is hands-on and comfortable managing HR processes, partnering with staff, managers, leadership and the rest of the HR team to deliver an exceptional employee experience.

• Department : Human Resources
• Reports to : Sr. Human Resources Director
• Supervises : N/A
• Status : Full-time; Exempt
• Job Location : Boston, MA
• Position Format : Hybrid
• Pay Rate : $72,630 to $79,233 Per Year

• Lead full-cycle recruitment for a range of roles, from program and administrative staff to leadership positions in assigned department.
• Lead recruitment and onboarding to attract diverse, mission-driven talent.
• Partner with hiring managers to design thoughtful job descriptions, competency-based hiring processes that attract mission-aligned talent.
• Manage all stages of recruitment, from posting and outreach to interviews and offers, ensuring a positive experience for every applicant.
• Oversee and continuously improve onboarding programs to ensure new hires feel welcomed, informed, and connected to our mission and culture.

• Cultivate a positive, people-centered employee experience throughout the entire lifecycle.
• Manage offboarding processes including coordination of separation procedures, exit interviews, final documentation, and feedback collection to improve retention and culture.
• Support managers and staff with day-to-day HR guidance, performance conversations, and professional development opportunities as directed by the head of the HR department.
• Help maintain and communicate HR policies and resources
• Support employee engagement initiatives, and communication strategies to strengthen culture and morale as directed by the head of the HR department

• Support employees in navigating IINE's benefit programs, including health insurance, retirement plans, and leave policies
• Maintain HR systems and employee records, ensuring timely updates to employee records, reporting, and compliance documentation.
• Partner closely with Finance and third-party payroll vendor to ensure seamless coordination of pay and benefits for assigned departments.

• Coach managers on employee relations, performance management, and team effectiveness.
• Ensure compliance with employment laws and promote equitable workplace practices.
• Support workforce planning and succession to sustain programs and funding commitments.
• Use HR data to guide decisions that strengthen engagement, retention, and organizational impact.

• Serve as the primary HR point of contact for assigned departments ensuring staff inquiries are attended to with care and timeliness
• Collaborate on initiatives that strengthen organizational culture, equity, and employee well-being as directed by the head of the HR department

• Bachelor's degree in human resources, Business Administration, Nonprofit Management, or a related field
• A minimum of 4 years of HR or People Operations experience, ideally in a nonprofit or a mission-driven environment.
• Demonstrated hands-on experience managing recruiting, onboarding, and benefits administration.
• Knowledge of employment laws and HR compliance best practices, preferred but not required
• Excellent communication, relationship-building, and problem-solving skills.
• Experience with HRIS and ATS systems, strongly preferred
• A genuine passion for supporting people and fostering inclusive, values-driven workplaces.