Waste Account Manager

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Summary: Lead the growth of Cat Technology solutions across the waste industry by developing account-focused technology strategies, driving adoption of products such as Cat Grade & Compaction, Command, Detect, VisionLink Productivity and autonomy solutions, and translating customer insights into opportunities for innovation. This role partners closely with key accounts and commercial teams to strengthen customer value, inform new product development, and advance Caterpillar’s technology leadership in the industry. What You’ll Do (Job Duties) Develop and implement technology strategy for waste accounts Translate the customer's feedback into a comprehensive technology strategy for key accounts. Gain an in-depth understanding of the customer's business operations in order to recommend appropriate technology solutions. Collaborate with internal teams and technology partners to drive sales Coordinate with CAT Customer Solutions Core Region and Commercial Technology Teams to expand technology sales Assist business and functional units in creating strategies based on customer feedback Enhance waste service offerings for customers Find opportunities to expand service options for waste accounts (e.g., Landfill Core Reports & Services). Collaborate with Cat Digital to develop new reports for waste customers. Growth in Cat Compaction & Cat Grade sales Develop deep expertise in Cat Compaction and/or Cat Grade within the Waste Industry. Promote increased sales of Cat Compaction & Cat Grade directly from the factory. Train dealers and customers on Cat Compaction and/or Cat Grade, including both content creation and hands-on sessions. Promote Cat Command & Autonomy Work with key accounts on solution adoption Find use cases that drive positive outcomes for customers What You Will Have (Core Skills): Broad expertise in Relationship Management & Customer Focus: Builds lasting relationships with customers through reliability, honest communication, and continuous feedback and improvement. Consistently demonstrates and reinforces the importance of customer focus as a key organizational strategy. Broad experience in Value Selling: Skilled at demonstrating the comprehensive value of products and services, distinguishing support options that meet well-defined customer needs, and sharing “value selling” best practices for waste customers within the organization. Extensive experience in Negotiation: Ability to successfully complete significant negotiations, both internal and external and protect own position, while demonstrating willingness to achieve win-win. Working knowledge of the Waste Industry: Explains own function’s role in the industry segment and engages with leading professional associations. Working knowledge of Account Management: Capable of handling daily account activities, analyzing sales trends, and supporting current customers. Decision Making and Critical Thinking Skills: Demonstrates the capability to thoroughly evaluate situations and make sound decisions informed by well-supported judgment, while also contributing to the documentation of data, concepts, participants, stakeholders, and procedures. Can effectively communicate customer technology needs in the waste industry using effective tools and techniques Top Candidates Will Also Have: Previous commercial roles involving dealer and/or customer facing operations Knowledge of Caterpillar products and applications in the Waste Industry Strong drive and organizational capabilities Power BI experience is a plus] Additional Information: Work location is Peoria, IL or Irving, TX. Relocation assistance is available. Sponsorship is not available. This position requires up to 50% travel Summary Pay Range: $128,470.00 - $192,710.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. Posting Dates: June 24, 2026 - July 8, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community. There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.