Workplace experience manager, East

Writer Workplace Experience Manager

Writer is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With Writer's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by Writer's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, Writer is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

About This Role

Writer is growing rapidly in our New York office, one of our three major global hubs. The Workplace Experience Manager for our New York office will ensure that our NYC colleagues (100 and growing!) have an incredible daily experience that helps them do their best work.

From the physical environment and layout to food & beverage (daily lunch, snacks) to internal and external events, you will have a wide and creative canvas to support, surprise, and delight our NYC Writer colleagues. This role is office-based in New York City at 1 Pennsylvania Plaza, with 5 days in the office every week. This role will also provide structure remote support for our Chicago, Illinois office, and secondary support for our London, UK office.

Your Responsibilities

• Create an amazing daily experience for our Writer colleagues and their guests
• Manage inventory to ensure the office is well equipped with snacks, beverages, supplies
• Maintain office budget and ensure financial stewardship and high ROI for our spend
• Organize and support internal and external company events and meetings including our new hire onboarding program and our weekly global All Hands
• Own space and capacity planning and continually enhance office layout and seating plan
• Manage mail, shipping & receiving, and other office logistics
• Work with property management and vendors for various services, repair, and other support
• Create office policies and processes to drive efficiency and better employee experiences

Is This You?

• Previous experience as an office manager, administrator, or similar role
• Experience in fast-growing, fast-changing tech companies a strong plus
• Great customer service and hospitality mindset, friendly and approachable
• Strong attention to details that impact employee experience
• Proactive problem solver who anticipates and resolves issues
• Excellent at prioritization, time management, and juggling of many tasks
• Drawn to and already live by Writer's company values of Connect, Challenge, Own

Benefits & Perks (US Full-time Employees)

• Generous PTO, plus company holidays
• Medical, dental, and vision coverage for you and your family
• Paid parental leave for all parents (16 weeks)
• Fertility and family planning support
• Early-detection cancer testing through Galleri
• Flexible spending account and dependent FSA options
• Health savings account for eligible plans with company contribution
• Annual work-life stipends for:
• Wellness stipend for gym, massage/chiropractor, personal training, etc.
• Learning and development stipend
• Company-wide off-sites and team off-sites
• Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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