Account Manager (Middle Market - West Coast)

Account Manager We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time. We are seeking a dynamic and detail-oriented Account Manager to support our Account Directors in managing large (300+ employees) and complex client relationships. This role is pivotal in executing strategic initiatives, fostering strong client and broker relationships, and driving year-over-year retention and growth. Key Responsibilities: Collaborate with Account Directors to implement client strategies and ensure successful outcomes. Build and maintain strong relationships with clients and brokers to support retention and growth. Provide expert administrative support and guidance to client constituents. Deliver insightful reporting and analysis to inform client decisions. Monitor market trends and identify competitive opportunities. Maintain accurate and up-to-date client records. Participate in and/or lead client meetings as appropriate. Partner with internal teams (underwriting, sales, operations, analytics, etc.) to ensure client needs are met. Required Qualifications: 4-6 years of industry experience Strong understanding of health plan market (Group Health Insurance) Strong knowledge of Excel functionality for reporting and data analytics. Proficiency in Microsoft Office, TEAMs and PowerPoint Exceptional communication skills 20% travel required Preferred Qualifications: Self-funded Health plan experience Experience working with public entities Health & Life Insurance License Bilingual (Spanish) Education: Bachelors Degree or equivalent work experience (HS diploma + 4 years relevant experience) Anticipated weekly hours: 40 Time type: Full time Pay range: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. #J-18808-Ljbffr Oak St. Health