Slate CRM Solutions Developer

Slate CRM Developer

Do you want your efforts and ideas to make a difference? If you're a builder who wants your work to matter, this is that kind of role. We're looking for a Slate CRM developer who can help us fully leverage Slate's workflow, communications, task tracking, and reporting capabilities, and who can build supporting integrations and applications outside of Slate when needed. This is a hands-on technical builder role for someone who enjoys turning operational needs into clean, reliable solutions.

If you have deep experience with Salesforce, Dynamics, or a similar platform but haven't worked in Slate or higher education, we still want to hear from you. Slate is a CRM, and if you've done serious work on other platforms, you can learn it. You can learn higher education, too. What you can't learn is the drive to do great work, genuine curiosity about how things work, and the instinct to understand what your stakeholders actually need. If you have those, the rest will come.

What You'll Do

Help us get the most out of Slate

• Enhance and refine our current Admissions Slate configuration so it remains clean, scalable, and easy to evolve over time.
• Build and improve Slate workflows, communications, and task automation that reduce manual work and improve follow-through.
• Modernize operational reporting by designing durable, dynamic queries and reports.
• Create and maintain high-quality reporting assets using Reports and Data Explorer that support daily execution.
• Identify recurring cycle work, such as term-related setup activities, and automate where possible using Slate capabilities first, then integrations when appropriate.

Build what Slate can't do, when needed

• Design and, where appropriate, build external services or applications that interact with Slate to drive workflow when the built-in tooling can't do it cleanly, for example reading SIS or Financial Aid signals and creating tasks, outreach, or routing in Slate.
• Help develop the standards and guardrails that allow business users to build safely, so the platform stays clean and scalable while stakeholders can move faster without waiting on IT.
• Bring leadership qualities through influence: recommend better patterns, communicate tradeoffs clearly, and help teams see what Slate can do.

Help us expand Slate into Student Success and beyond

• Partner with IT leadership and key stakeholders to help shape an early-stage Slate footprint for retention and student success and expand CRM workflows to other business offices over time, in collaboration with functional leaders (e.g., Advising, Registrar, Financial Aid, Student Accounts).
• Build workflows with an enterprise mindset, understanding upstream requirements and downstream impacts before changes are made.

Teach and cross-train IT and stakeholders

• Cross-teach the IT team how to build workflows, queries, and reporting so we, as a team, can leverage all of the value Slate has to offer.
• Enable stakeholders through training and coaching so they can safely do appropriate "light build" work, logic, workflow configuration, reporting, within an agreed framework.

What You Bring

Required

• Slate experience required, typically 3+ years, or a strong equivalent background, e.g., 5–10 years Salesforce, Oracle, or Dynamics with demonstrated ability to ramp quickly in Slate.
• You are a developer, not just a platform administrator, strong logic, testing habits, and real build experience.
• Demonstrated ability to create advanced queries and operational reports, including Reports and Data Explorer, and explain them clearly to others.
• Strong collaboration and communication skills, you can build trust across technical and non-technical teams.

Strongly Preferred

• Experience building or supporting integrations using APIs and related tooling (e.g., web services, scheduled jobs, middleware, data movement).
• Working proficiency in JavaScript, and comfort with web technologies used in Slate (HTML/CSS), including Portals and Liquid.

Preferred

• Web development skills used in Slate contexts, Portals and conditional display, Liquid markup, plus a practical data mindset, SQL and reporting comfort.
• Experience in higher ed or similarly complex, cross-department environments.

Education

• No degree required. We care about skill, judgment, and evidence of craftsmanship.

Attributes for Success

• Proactive by nature, you see what's coming and you move early.
• Intellectually curious, you ask "why," you test assumptions, and you keep learning.
• Systems thinker, you consider enterprise impact, not just the immediate request.
• Team player, low ego, high ownership, you bring people along rather than working in a silo.
• Builder mindset, you improve things iteratively and leave systems better than you found them.

EOE Statement: Gwynedd Mercy University is committed to maintaining a positive learning, working, and living environment that is free from unlawful discrimination and harassment. Gwynedd Mercy University does not discriminate against any applicant for admission to or employment at the University because of race, religion, age, gender, sexual orientation, gender identity, national origin, disability, color, marital status, veteran status, genetic characteristics, or any other characteristic protected by federal, state, or local law ('Protected Classes'). This includes, but is not limited to, admissions, financial aid, educational services, and student programs and activities, as well as to all terms and conditions of employment including, but not limited to, recruitment, selection, hiring, placement, transfer, promotion, training, compensation, benefits, discipline, and termination. The University will not tolerate unlawful acts of discrimination or harassment based upon Protected Classes, or related retaliation against or by any employee or student.