Senior Product Manager

Role Description

The Senior Product Manager leads strategy and execution for key product initiatives that directly impact customer experience, operational excellence, and business growth. This role will own product vision and strategy end-to-end, translating complex business needs into scalable, user-centered solutions while partnering closely with Engineering, Design, Analytics, and business stakeholders to deliver high-quality, data-informed outcomes.

Qualifications

• Bachelor’s degree or equivalent experience
• 8+ years of relevant product management experience
• Extensive understanding of product management and ownership of complex, cross-functional products
• Proven ability to define and implement product strategy aligned with business goals
• Ability to define KPIs and leverage insights to drive measurable outcomes

Requirements

• Partner closely with engineering, design, analytics, and business stakeholders to deliver high-quality, data-informed solutions that advance OnTrac’s goals.
• Define, articulate, and continuously evolve product vision and strategy aligned with OnTrac’s business objectives and growth priorities.
• Develop and maintain a clear, outcome-driven product roadmap informed by market research, competitive analysis, customer feedback, and operational insights.
• Communicate strategy and roadmap effectively to stakeholders at all levels of the organization.
• Build and sustain a deep understanding of customer and internal user personas across the logistics and delivery lifecycle, and translate those needs into actionable product requirements, strategic initiatives, and roadmap priorities.
• Advocate for a strong user-centered mindset across the product development process.
• Champion agile methodologies by ensuring a well-groomed, prioritized, and outcome-focused product backlog.
• Partner with engineering and design teams to refine user stories, acceptance criteria, and delivery plans, and lead sprint planning, backlog refinement, and product demonstrations to ensure transparency, alignment, and momentum.

Benefits

• Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
• Competitive benefits and 401(k) with company match
• Referral Bonus Program - Up to $500 per referral!
• Paid Time Off including Holiday pay
• Employee Assistance Program
• Safe and clean work environment