EdTech Customer Support Supervisor
$54k - $66kCengage Group
Cengage Group is seeking a Supervisor, Customer Support in Columbus, Ohio. This role involves leading a team to deliver outstanding customer service, conducting quality audits, and developing agent capabilities through focused training and coaching. Ideal candidates will have extensive experience in customer service, especially leading teams, and familiarity with enterprise customer support tools. The position offers a competitive salary range of $54,000.00 - $66,000.00 USD annually with potential bonuses. #J-18808-Ljbffr
$182k - $250.8k
...on this mission. If you are too, let’s talk. About the role The Customer Success Executive - Enterprise role will play a critical part... ...internally and mobilize cross‑functional partners across Sales, Support, Engineering, and Product to resolve escalations and lead coordinated...SuggestedLocal areaWorldwideFlexible hoursShift work- ...At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience... ...in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls...SuggestedLocal areaShift workDay shift
- ...professional development conferences and events company working in EdTech, Healthcare, Government, Medical and Banking sectors. We... ...sources Qualify prospects against company criteria of an ideal customer profile Prospect leads through tailored, value-add outbound...SuggestedFull timeLocal areaRemote workWork from homeFlexible hours
- ...◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over Sales, putting clients... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...SuggestedFull time
$182k - $250.8k
Okta is seeking a Customer Success Executive to enhance growth and retention within the Enterprise Sector. You will serve as a strategic advisor to customers, ensuring alignment between their business objectives and Okta's innovative solutions. This role requires 10+ years...Suggested- Forge Biologics in Columbus, Ohio, is looking for a Client Relations Manager to serve as the primary post-contract point of contact for client programs. You will ensure exceptional service from contract execution to successful product delivery, building strong partnerships...Contract work
- ...will focus on helping our organization move beyond task-based support toward deep understanding of client goals, challenges, and opportunities... ...strategies Partner with leadership to ensure the voice of the customer influences product and service improvements Metrics & Data-...
- Job Summary The Global Customer Success Manager (GCSM) - Liquid Cooling is responsible for protecting customer operations and experience... ...execution management clear, factual, and timely updates. Support executive‑level customer conversations when required. Capture...Temporary work
- Our Customer Success team provides focus and drives consistency in the execution of various customer success and retention-related matters... ...track record of service excellence and best practices or SaaS Support experience. Experience working across multiple internal teams...Work at officeWork from homeFlexible hours
- ...AAV manufacturing, collaborating on cutting‑edge therapies, or supporting complex technical projects, you’ll play a key role in bringing... ...experience). 3+ years of experience in a client relations, customer success, account management, or client‑facing project management...Full timeContract workTemporary workWork at officeLocal area2 days per week3 days per week
- Oswald Companies in Columbus, Ohio, is seeking a dedicated professional responsible for providing exceptional client support in health benefits. You will manage client relationships, ensuring service quality and timely communication of solutions to meet client needs. The...
$100k
...development opportunities. Job Summary The Dealer Success Manager supports our dealer base. They are responsible for interfacing with our... .... They will generate new business and upsell our current customer base. Must be based in Ohio. Key Responsibilities Build and Maintain...Flexible hours- ...proactively communicating with all clients, and providing day-to‑day management and operational support of clinical services. Key driver for success in this role is customer engagement and retention. Work Structure: Hybrid opportunity with continued focus on current responsibilities...Temporary workWork at officeFlexible hours
- You have the opportunity to represent VaxCare to its partner (customer) base with the goal of helping them fully leverage VaxCare’s technology... ...metrics across a defined portfolio of accounts. This role supports a regionally focused territory anchored in Ohio , with the...Live inWork at officeNight shift
- ...You have the opportunity to represent VaxCare to its partner (customer) base with the goal of helping them fully leverage VaxCare’s technology... ...mindset aimed at driving increased efficiency using supporting tools & technology Use tools & resources with supporting data...Live inWork at officeNight shift
$72k - $141k
...facilitates and assists in the successful renewal of accounts to drive customer satisfaction within defined service standards. Externally... ...business relationships with clients, agents and brokers in support of new business, retention and cross-sell goals. Collaborates with...Work experience placementWork at office- ...from their home base. Regardless of location, this role requires frequent travel and on-the-ground presence in various markets to support community engagement initiatives. POSITION SUMMARY The Community Engagement Manager is responsible for executing community engagement...Local areaRemote workWork from homeHome office
$165k - $264k
...primary point of contact and information resource to clients. Retain customers through proactive contacts, thorough follow-up on outstanding... ...this role. Benefits at Fiserv: Fuel Your Life program to support physical, financial, social, and emotional well-being Paid...Contract workTemporary workH1b- Customer Success Manager - Data Platforms Columbus, OH, United States Job Description Elevate the customer journey by translating product... ...plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation...
$81.9k - $152.1k
...expert, detail-and strategic Global Client General Manager to support some of our most important Entertainment Clients in the Production... ...culture, and business objectives. Providing guidance to customers in the assessment of goals and strategies to transform and optimize...Immediate startFlexible hours$50k - $60k
...Partner, you will be a member of a growing team which manages and supports our client’s daily needs in Columbus, OH. This role requires a... ...with a focus on expanding our relationships with the catering customer you will supporting. This role requires onsite work Monday-...Full timeWork experience placementWork at officeMonday to FridayFlexible hours- ...Parking Supervisor Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate opening... ...reconciliation noting any deficiency as per department policy. Handles customer issues and inquiries. Promote positive customer relations by...Immediate startShift workNight shiftRotating shift
$145k - $175k
...-World Evidence (RWE) solutions - to existing and new Ecosystem clients. This role requires a deep understanding of your assigned customers’ business goals, organizational structure, and strategic initiatives, combined with a consultative, hands-on approach to solution...$60k - $70k
A leading media measurement company in the US is seeking an Account Manager to develop and maintain long-term client relationships. You will act as a trusted partner, ensuring clients maximize the value of data and services, drive satisfaction, and promote retention. This...- ...Development Supervise bartenders, servers, barbacks, and other floor staff during shifts. Provide on-the-spot coaching, feedback, and support to ensure team performance meets Pins standards. Assist in training new floor staff and onboarding team members. Communicate goals,...Shift work
- ...to scale from early growth to a team of 50+ people. The Head of Customer Operations will be central to this journey—owning the customer... ...Tribevest serves its customers while building scalable processes that support disciplined, high-velocity growth. The ideal candidate thrives...Flexible hoursShift work
- Planet Green Search is seeking a Director of Technical Account Management to lead customer success in the cybersecurity sector. This role emphasizes managing enterprise relationships, onboarding clients effectively, and scaling success operations. You will work on DLP...Remote job
$100k
A leading automotive technology firm is looking for a Dealer Success Manager in Ohio. The role involves building relationships with dealers, driving platform adoption, and using data to strategize inventory success. Candidates should have a background in sales, particularly...- A growth-stage fintech company in Ohio is seeking a Head of Customer Operations to lead customer success and account management. This pivotal role involves optimizing customer experiences, driving retention, and developing scalable processes. The ideal candidate will have...
$15.39 - $19.67 per hour
...veterinary medical team. Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes...Hourly payMinimum wageFull timeTemporary workPart timeFlexible hoursWeekend work
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