Transactions Coordinator

Transactions Processing Coordinator

The Transactions Processing Coordinator is responsible for managing the administrative process of real estate transactions from executed contract through closing. This position ensures every file is accurate, compliant, and progresses on schedule while providing exceptional support to agents, clients, lenders, title companies, and other transaction partners.

Austin, Texas-based Keller Williams Realty, LLC is the world's largest real estate franchise by agent count with a global network of offices and affiliated agents. The franchise is No. 1 in units and sales volume in the U.S. Since 1983, the company has cultivated an agent-centric, technology-driven, and education-based culture that rewards affiliated agents. If you're ready to join an award-winning team that champions bold innovation, puts people and service at the heart of business, and empowers you to make a real impact, then Keller Williams is where you belong.

Our latest recognition:

• 2026 & 2025 Best Places to Work (Glassdoor)
• 2026 & 2025 Best Place for Working Parents (Best Place for Working Parents)
• 2025 America's Most Admired Workplaces (Newsweek)
• 2025 Top Franchises for Women (Franchise Business Review)
• 2025 Best-Led Companies (Glassdoor)

Responsibilities:

• Opens and processes new transaction files upon receipt of executed contracts.
• Serves as the primary administrative contact for agents throughout the transaction.
• Ensures all required documents are collected and uploaded into the transaction management system.
• Monitors contract deadlines and contingency dates.
• Coordinates timelines from contract acceptance through closing.
• Reviews completed closing packages to verify commission eligibility and payment authorization.
• Calculates agent commissions, referral fees, team splits, broker splits, and partner payouts according to company agreements.
• Processes commission disbursements accurately and within established company timelines.
• Verifies all commission instructions, deductions, and adjustments prior to payment.
• Coordinates with the Accounting and Finance departments to ensure timely funding and payout processing.
• Resolves commission discrepancies by communicating with agents, leadership, title companies, lenders, and referral partners.
• Performs other duties as assigned.

Qualifications:

Minimum Requirements

• Minimum of two (2) years of coordination experience
• Bachelor's degree. Four (4) years of relevant education and work experience may be substituted for a degree
• Experience with transaction management platforms (SkySlope, Dotloop, Brokermint, or similar)
• Exceptional organizational and time management skills
• Ability to manage a high volume of transactions simultaneously
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Customer-service mindset with a professional demeanor
• Ability to prioritize competing deadlines
• Strong problem-solving and critical-thinking skills
• Ability to work independently while collaborating across departments
• Adaptability in a fast-paced real estate environment
• Understanding of state real estate compliance requirements
• Polished and professional demeanor

Preferred Requirements

• Experience in real estate transaction coordination, escrow, title, mortgage, or real estate administration

Knowledge

• Proficiency in Microsoft Office, including Excel, Word, and Outlook

Skills

• Strong verbal, written, interpersonal, and listening communication skills
• Strong solution and service-oriented skills, with an emphasis on collaboration, problem solving, follow-through, and responsiveness
• Strong relationship building skills, with a proactive and service-oriented approach to working with team members
• Strong project management, time management, and organizational skills, with the ability to handle multiple priorities
• Strong analytical skills, with strong attention to detail and accuracy

Abilities

• Ability to provide strong customer service through all communication mediums
• Ability to demonstrate a high degree of flexibility and adaptability
• Ability to demonstrate good judgement and effective problem-solving and critical thinking skills, with the ability to diplomatically communicate information
• Ability to work independently as well as in a team-oriented, collaborative environment
• Ability to demonstrate the highest level of integrity and ethics
• Ability to demonstrate a high degree of self-motivation, accountability, and work ethic

EEO Statement:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Physical Requirements:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities as defined by the Americans with Disabilities Act As Amended to perform the essential functions.

• Sitting
• Keyboarding
• Viewing computer monitor

Work Environment:

Work is performed in a business office environment. Ability to work extended hours, as required, in support of the company's business needs.