Intake Coordinator I Signature Services

The Intake Coordinator I reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

The Intake Coordinator I supports the clinician by performing the preliminary clinical intake and referral functions for potential department patients. 

Responsibilities:

• Conducts initial phone contact clinical intake and triage.
• Ensures all relevant and necessary clinical documentation is received and available to the clinician prior to the scheduled appointment.
• Assists with insurance eligibility verification.
• Documents and tracks referrals.
• May perform other duties as assigned.

Qualifications :

Required

• Bachelors degree in psychology or related area of study OR 4 years of relevant experience in a healthcare setting.
• 0-2 years of experience in mental health administration or indirect patient care.

Preferred

• Basic knowledge of community mental health resources and/or referral sources.

Additional Information :

Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position however all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events.

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If sign-on bonus is included in a job posting eligibility is as followed:  Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

Remote Work :

No

Employment Type :

Full-time