Administrative Assistant

Payrate: $18.68 - $18.68/hr.


Responsibilities:

• Create all system access points for CE service network, including MFA and mapping requests
• Maintain dispatch status and PUMIs for network
• Issue and track contract terminations and system access closures
• Process onboarding of new technicians, approval and uniform order
• Support admin team for upcoming amendment projects, payment verifications, missing payments
• Support admin team for SMDF review and processing
• Support CE On-site evaluation checklist in assessment portal.
• Work with Assessment team to confirm scheduling of assessments.
• Review assessment results, enter remaining data and load final scores to management system.
• Summarize assessment progress in weekly reports to management.
• Analyze and evaluate the process audit results for service centers and presenting a performance review to upper management.
• Work with regional managers for improvement plan when necessary.

Necessary Skills:

• Experience in Field Service or administration preferred
• Greater than 2 years of professional experience required.
• Organized with the ability to prioritize and multi-task. Ability to work in a cross-functional, high-demand environment
• Collaboratively work with other departments. Strong communication skills with the ability to communicate with service network as well as upper management.
• Team player that is willing to learn and grow within the Care team.
• Strong Microsoft Excel (including use of pivot tables and formulas), Word, and PowerPoint skills required

Education/Experience:

• Bachelor's Degree w/ equivalent years of work experience

Must-haves:

• 2+ years working experience in corporate setting w/ experience in operations/project coordinating & Field Service or administration
• Great communication skills; highly organized - working w/ vendors and communicate with service network as well as upper management.
• Highly flexible, quick to learn w/ ability to adapt to using various systems; Will need to deliver/communicate information from assessment throughout various platforms and team members

Pay Transparency: The typical base pay for this role across the U.S. is: $18.68 - $18.68/hr . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match,life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.


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