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Global Head of Support & Customer Experience

Plaid

Plaid, based in San Francisco, is looking for a Head of Support to lead global support operations. You will craft strategies to enhance customer satisfaction and manage a distributed team. The ideal candidate has extensive experience in technical support, particularly in fintech, and possesses strong leadership skills. Join Plaid and play a vital role in enhancing the financial experiences for millions. #J-18808-Ljbffr Plaid

Vacancy posted 1 day ago
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