Global Head of Support & Customer Experience
Plaid
Plaid, based in San Francisco, is looking for a Head of Support to lead global support operations. You will craft strategies to enhance customer satisfaction and manage a distributed team. The ideal candidate has extensive experience in technical support, particularly in fintech, and possesses strong leadership skills. Join Plaid and play a vital role in enhancing the financial experiences for millions. #J-18808-Ljbffr Plaid
- Plaid Inc in San Francisco is seeking a Head of Support to own global support strategy. You will lead a... ...focused on delivering high-quality customer support while managing critical incidents... .... The ideal candidate has extensive experience in technical customer support, at...Suggested
$224k - $252k
Discord Inc. is seeking a Director of Customer Experience to lead an AI-powered transformation for customer support. This high-visibility role focuses on redefining support for millions of users with a talented team of CX specialists. The ideal candidate will bring over...Suggested- Who are we? RZR Global is an AI-driven company specializing in... ...Role Overview The Global VP/Head of Customer Success (CS) at RZR Global is... ...ensure that every new client experience begins with a "First-Time-... ...innovations. Non-Gaming Category Support: Partner with the Sales...SuggestedImmediate start
$200k - $260k
...systems. About the Role Join Anthropic as a Customer Success Manager supporting our Beneficial Deployments team’s initiatives in Global Development. You’ll apply enterprise‑... ...for continued investment in AI. Own the experience across the organization’s lifecycle—manage...SuggestedWork at officeVisa sponsorshipFlexible hours$144k - $184k
...management with outcomes of increased customer satisfaction and growth in retention &... ...What you’ll need 10-15 years external experience with proven success in consultative... ...integrated solutions that provide IT decision support to global companies Comprehensive understanding...SuggestedContract work$185k - $250k
...building AI that makes humans more effective, improves the customer experience, and eliminates friction at every step. We're adding ~1,000... ...but you're building the scalable version. There is no large support structure waiting for you. No dedicated CRM team, no project...Work at officeImmediate startRelocation- ...Planet, and part of the Global Alliance for Banking on... ...good. We don’t just support environmental and social... ...wins, tackle challenges head-on, and push boundaries... ...internal salary structures, experience, skills and other job-... ...Hiring: Director of Customer Experience We’...Full timeTemporary workImmediate startRemote work
$263.33k - $291.67k
About the Role The Uber Eats Global Delivery Partnerships team is seeking a highly accomplished... ...of 6 years of full‑time, progressive experience Experience in end‑to‑end global... ...or marketplace solutions, specifically supporting direct‑to‑consumer delivery at a high‑growth...Full timeFlexible hours- Airwallex is seeking a Customer Insights Lead in San Francisco to spearhead their new insights function, focusing on customer intelligence... ...impact on product and investment decisions. Join Airwallex’s mission in revolutionizing global payments! #J-18808-Ljbffr Airwallex
$170k - $200k
..., including but not limited to relevant experience, skills and other qualifications, geographic... ...payments and financial platform for global businesses. Powered by our unique combination... ...the team We’re launching a brand-new Customer Insights function within Operations...Full timeTemporary workLocal areaWorldwideFlexible hours$145k - $190k
...underwriting, servicing, compliance, and customer service for our partners. We’re a... ...the Position We are looking for a Head of Customer Experience to own and scale Parafin's entire customer... ...the vision and strategy for how we support millions of small businesses across...Full timeWork at officeWork from homeFlexible hoursShift work- Toast is looking for a Manager of Customer Success to lead a team of CSMs across international regions. This role demands an adaptive leader... ...who will oversee customer journey strategies and directly support team members. You will be responsible for exceeding retention and...
- Gartner Inc. is seeking a Client Director, Team Lead to set and execute strategy for global clients or major regional accounts with substantial strategic impact. The role manages 1-3 direct reports and focuses on client value delivery, retention and new business opportunities...
- Baker McKenzie is looking for a Global Clients Associate Director, Technology to enhance business development strategies for the tech... ...The ideal candidate should have significant business development experience within the tech sector, exceptional communication skills, and a...Local area
- Parafin is seeking a Head of Customer Experience to own and scale the entire CX function. This full-time exempt leadership role is based onsite... ...to the executive team. You will define the vision for supporting millions of small businesses across partner platforms, building...Remote jobFull time
- ...service. Team Leadership & Collaboration Work with Associates to support client service and business development activities; reporting... ...required; advanced degree preferred. Minimum 12+ years of experience in client relationship management, business development, investment...
- ...Sr. Relationship Manager -Global Commercial Bank - Middle Market - Technology Group... ...attracting and developing exceptional talent, supporting our teammates' physical, emotional, and... ...Business Development Client Experience Branding Continuous Improvement Data...Work experience placementWork at officeShift workDay shift
$80k - $150k
...quality consumer / B2B research. Global brands like Unilever, Google,... ...companies understand their customers and how well they can serve... ...incredible engineering ability, and experience building companies. #3 How... ...operator. This is not a support role. You will shape pilots,...- ...seeking a senior program manager for community support, focused on leading large, cross-functional initiatives across the global operations team. You will partner with... ...faceted programs that enhance host and guest experiences. The role requires extensive collaboration with...
$71k - $139k
...Individuals in the Customer Success Manager role have... ...the ambition to dive head-first into new challenges... ...will have 5+ years experience working in a Customer... ...most widely available, globally distributed database on... ...committed to developing a supportive and enriching culture...Local areaImmediate startWorldwideFlexible hours$10 per hour
...America. The Role We’re hiring a Customer Success Manager to help our... ...for a B2B SaaS product. Experience working in an early‑stage startup... ...and act quickly. Experience supporting B2B or enterprise customers preferred... ...impact: your work improves global supply chains, saving...Remote workFlexible hours$86.5k - $138.5k
...simplifies work for leading global organizations, including JLL,... ...content management and empower our customers to completely transform... ...Champion a growth mindset and experiment with AI-enabled workflows to... ...world we live in. If you are head-over-heels about this role but...Live inWork at officeShift work3 days per week$130k - $170k
.... $3T is spent on recreation globally, and it's built on a completely... ...are looking for a Founding Customer Success Manager. This role is... ...their goals. You should have experience managing senior clients and comfortable... ...playbooks and processes to support this experience for your...Work at officeFlexible hours$140k - $180k
...based on job-related skills, experience, qualifications, interview performance... ...a strong base of enterprise customers who love our product and... ...foundation for world‑class support — one that scales with our... ...every function, and develops a global understanding of how our customers...Full timeWork at officeRelocation packageFlexible hours$140k - $160k
...Sauce Labs is ramping up our Customer Success team to proactively help... ...plans, improve customer experience, and explore expansion opportunities... ...product, marketing, and support functions. Provide ongoing support... .... Experience working with Global 2000 customers. We are a...Shorter hoursWork at officeImmediate startRemote workFlexible hoursWeekend work$150k
...Customer Success Manager - West Coast US The Opportunity Brightflag... ...our customer success teams support our customers to deliver... ...track record of working with global enterprise customers to deliver... ...the Product team Skills & Experience ~3+ years in a CSM role at...Work at officeRemote workWork from home- ...Notinos (our employees) are customer zero in bringing this future... ...CS Operations Lead , you will support the Customer Success team to... ...data. Strategic Partnership & Global Influence : Develop analyses... ...Customer Success and Customer Experience. Present optionality to leadership...Work at officeLocal area
$75k - $80k
...cannabis distribution network globally. About the Role We are looking for a Customer Success Manager to join our growing... ...and a strong ongoing experience Track and reinforce partner... ...context and documented impact Support partners with order-related inquiries...For contractorsRemote work- ...Terminal49 is looking for a Customer Success Manager (CSM) to own... ...portfolio of accounts. Customer Experience is central to how we win and... ...sizes, partner closely with Support, Product, and Engineering, drive... ...to learn the ins and outs of global container logistics You...Contract workFlexible hours
$90k - $100k
...Crossing Hurdles is a global recruitment firm partnering with leading US-based startups... ...and enterprise sales. Role Snapshot Role: Customer Success Manager, AI Implementation... ...(OTE: $110K $120K) + competitive equity Experience: 3-8 years in customer-facing, customer...Full time
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