Partnership Development Manager

Partnership Development Manager

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology — we're shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let's build what's next, together.

What This Role Is All About

As a Partnership Development Manager, you'll play a key role in building Infobip's partnership ecosystem in North America — securing new high-impact relationships and turning existing ones into measurable commercial results. While you will be focused on North America, you will also work with global partners that operates at the intersection of strategy and execution, working directly with our VP of NAM Partnerships and collaborating cross-functionally with Sales, Presales, Product, and Marketing. This is a build role: you'll contribute to shaping the regional strategy, and then execute to drive revenue and gross profit targets that fuel Infobip's growth in the region.

What You'll Do

1. Design and execute the North American partnership strategy, with a clear focus on revenue and gross profit targets
2. Secure and develop new resell and co-sell partnerships across ISVs, system integrators, agencies, and consultancies
3. Lead joint partner planning sessions — defining mutual goals, financial targets, and key milestones
4. Develop and execute go-to-market strategies with partners to drive acquisition of new clients
5. Track, forecast, and analyze partnership performance; identify growth opportunities proactively
6. Coordinate cross-functional internal teams (Sales, Presales, Product, Marketing) to ensure partner implementations are delivered successfully
7. Run quarterly business reviews and maintain a consistent partner communication rhythm
8. Ensure partner compliance with agreements and certification program standards
9. Manage all partnership data accurately in Salesforce (CRM)
10. Represent Infobip at partner events, conferences, and industry forums
11. Build executive-level relationships with partner and customer stakeholders
12. Provide market and vertical insights to Product and Marketing teams; help scale best practices across the region

What Makes You A Strong Fit

• +5 years of experience in partnerships, business development, or GTM roles in B2B tech — CPaaS, SaaS, telecom, or API-based businesses preferred
• Track record of hitting and exceeding revenue or growth targets through partner or indirect channels
• Experience developing go-to-market strategies with partners — from joint planning to execution
• Land-and-expand mindset: you've grown partnerships significantly over time, not just maintained them
• Strong relationship-building skills across all levels, including C-suite, with the ability to influence without direct authority
• Comfortable navigating cross-functional and matrix environments
• Structured, data-driven approach to planning and reporting; comfortable working in Salesforce
• Background in management consulting or experience owning a P&L or quota-carrying role is a strong plus
• Comfortable in a high-ownership environment where you'll have real input on how the regional strategy evolves
• You thrive with autonomy — you create your own path, hold yourself accountable, and decide where to invest your time to drive results

Salary Range: $135,000-$155,000 USD annual base salary (the salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset). This role is also eligible for quarterly discretionary bonus.

Benefits & Perks: Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave; Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you'll have the opportunity to share in our company's success through stock options.• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life's big moments, and a flexible hybrid work model tailored to local regulations.• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there's a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.