Channel Merchandising Manager

Work Location Type: Hybrid Req Number 333685About GraingerW.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit   CompensationThe anticipated base pay compensation range for this position is $103,600.00 – $172,600.00. This role is eligible for an incentive target of up to 15 % or $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.Rewards and BenefitsWith benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.For additional information and details regarding Grainger’s benefits, please click on the link below:Grainger BenefitsThe pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.Position DetailsThe Channel Merchandising Manager is responsible for translating category strategy into an effective digital and print customer experience. This role leads the execution of merchandising initiatives, including assortment changes, product organization, navigation, filters, product presentation, and content. Working across multiple teams, the Channel Merchandising Manager drives alignment, prioritization, and execution to improve product discovery, customer experience, and category performance.You will report to the Senior Manager, Merchant.This is a hybrid position that is based onsite in Lake Forest or Chicago 3 days a week.You WillLead the execution of category strategies across digital and print experiences, including assortment changes, product organization, navigation, filters, product tables, visual content, and product informationUse voice of customer, interaction, and performance data to identify opportunities, prioritize work, measure results, and continuously improve confident product selection and the customer experienceLead and coordinate merchandising partners across Product Information, Search, Visual Content, Publishing, Content Strategy, and other teams to translate category strategies into clear priorities and deliver a best-in-class customer experience.Drive cross-functional execution by establishing priorities, managing dependencies, resolving barriers, and holding teams accountable for delivering high-impact merchandising initiatives.Develop deep expertise in Grainger merchandising tools and capabilities, using technology and data to improve execution, identify opportunities, and enhance the customer experience.Challenge the status quo, promote change, navigate uncertainty, and identify opportunities to accelerate growth and expand market share.You HaveBachelor's Degree or equivalent experience in engineering, technology, science, marketing, logistics, business, or relevant field. required5+ years of experience in industrial product management, merchandising, marketing, new product development, or technical sales, required requiredExperience coordinating priorities and execution across Product Information, Publishing, technology, or comparable business partners.Experience using data and analytical tools to evaluate merchandising opportunities and support decisions.Experience executing merchandising, assortment, product content, or customer experience initiatives across cross-functional teams.Experience identifying opportunities to improve merchandising processes, challenge existing approaches, and implement solutions that improve execution or customer experience.Knowledge of manufacturing processes, MRO products, customers, and related industry considerations.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.