Sales Solutions Partner

Job Description

Job Description

Description:

Join the Industry Leader – Renewal by Andersen

At Renewal by Andersen, we're not just in the business of window and door replacements, we're in the business of delivering exceptional experiences. Our commitment to quality and customer satisfaction has earned us outstanding ratings across our locations:

• The Most 5-Star Reviews in Seattle and Eastern Washington Among Leading Full-Service Window-Replacement Companies
• The Most 5-Star Reviews in Boise Among Lead Full-Service Window-Replacement Companies
• More than 1,000,000 Homeowners Recommend Renewal by Andersen

Be the Engine Behind a High-Performing Sales Team

Do you thrive in fast-paced environments where every day presents a new challenge to solve? Are you someone who loves bringing order to chaos, driving accountability, and making things happen?

Renewal by Andersen is looking for a Sales Solutions Partner to serve as a critical business partner to our Sales Managers, General Managers, and Design Consultants. This isn't an administrative role—it's a highly visible position that sits at the center of sales operations, helping drive revenue, remove obstacles, and ensure our customers and teams have an exceptional experience.

If you're energized by solving problems, influencing outcomes, and being the person everyone relies on to keep the business moving forward, this could be the opportunity you've been looking for.

What You'll Do

As the operational backbone of the sales team, you'll ensure sales move efficiently from signed contract to installation while supporting leadership with reporting, communication, and process execution.

You'll be responsible for:

Driving Contract Accuracy & Sales Integrity

• Reviewing and auditing contracts for completeness and accuracy
• Resolving sales holds, documentation issues, financing concerns, and approval delays
• Ensuring loan amounts, signatures, change orders, and required documentation are correct
• Tracking promotions, discounts, commissions, contests, and incentive programs

Keeping Revenue Moving

• Identifying bottlenecks and proactively solving problems before they impact customers or production
• Communicating directly with Design Consultants, homeowners, Finance, Operations, and Accounting teams
• Managing pending approvals, HOA requirements, change orders, and contract modifications
• Acting with urgency to keep projects moving forward

Supporting Sales Leadership

• Partnering closely with Sales Managers and General Managers
• Reinforcing team initiatives, expectations, and process improvements
• Serving as a trusted resource and communication hub for the sales organization
• Helping leadership stay focused on coaching, development, and strategic growth

Reporting & Business Insights

• Tracking territory performance and key sales metrics
• Maintaining dashboards, reports, and pipeline visibility
• Monitoring lead flow, appointment performance, and conversion metrics
• Providing accurate data that supports business decisions

Building Team Culture

• Recognizing team accomplishments and celebrating wins
• Supporting office organization and team engagement
• Helping create a positive, energized, high-performing environment

What We're Looking For

We're searching for someone who combines operational excellence with strong business instincts.

You may be a great fit if you have:

• 2+ years of experience in sales operations, sales coordination, business support, finance coordination, or a related field
• Strong Excel and data management skills
• Exceptional organizational and multitasking abilities
• Strong written and verbal communication skills
• Experience holding others accountable to processes and standards
• Confidence working with multiple departments and personalities
• The ability to thrive in a fast-paced, deadline-driven environment

Who Succeeds in This Role?

The best Sales Solutions Partners are proactive, resourceful, and relentless problem solvers.

They don't wait for issues to escalate—they jump in, ask questions, make calls, gather information, and drive solutions. They understand that every stalled contract, unresolved hold, or missed communication can impact the customer experience and business performance.

They are known for:

• Taking ownership
• Following through
• Thinking critically
• Communicating confidently
• Building relationships across teams
• Remaining calm under pressure
• Driving results without needing formal authority

This Role Is For You If...

• You enjoy being the person everyone turns to for answers.
• You love solving problems and removing roadblocks.
• You take pride in accuracy and attention to detail.
• You enjoy working closely with leadership.
• You want a role where your impact is visible and measurable.
• You are motivated by growth, accountability, and continuous improvement.

What We Offer

• $22 - 24/hour
• Medical, dental and vision insurance
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Disability Insurance
• Identity Theft Protection
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• 401K
• PTO / Sick Time
• 8 Paid Holidays plus 1 Flex Holiday
• Discount on our windows and doors
• Employee discounts on travel, apparel, electronics, restaurants and more!

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