Front of House Operations Manager

Chick-fil-A Operations ManagerChick-fil-A Operations Managers are the heart and soul of day-to-day leaders at our store. At Chick-fil-A Rivers Avenue, the Operations Manager role is more than just a job, it's an opportunity. We are seeking full-time candidates who have excellent people skills and a sense of urgency to lead the business and people. In addition to daily operational duties, each of our Operations Managers takes on specific projects or programs that they oversee and develop in support of our team as a whole. Our Operations Managers serve as the leader on duty and run most store shifts. Please note that this is a full time position and only those with an open availability will be considered.How You'll Make a Difference:Greet guests quickly while demonstrating the Core 4 (Create Eye Contact, Share a Smile, Speak with a Friendly Tone, Always say "My Pleasure")Oversee cash handling procedures for store, ensuring both compliance and best practices are upheldServe as Leader on Duty (LOD)Keep the store in like-new condition through equipment and facilities maintenanceEnsure a balanced profit approach through an intentional focus on labor, food costs, and IPOMaintain 82% or above in key Operational Excellence Customer Service Monitor (CEM) categoriesCoach and develop Team Member and Team LeadersBuild talent pipeline within the team, recognizing and developing individuals with leadership potentialProvide positive and negative performance feedbackBuild team culture and moraleWhat We're Looking For:Strong business acumen and proven leadership skills and abilityAbility to troubleshoot, problem-solve, and make quick decisions on a daily basisAbility to set goals and motivate a team toward achieving those goalsAbility to work in a fast-paced, high-volume, and varying hot/cold conditionsAbility to work both opening and closing shiftsProven ability to drive an area of business and achieve significant results with minimal supervisionDesire to grow and be developed as an individual, as well as the desire to develop others of all ages and skill levelsMust have open availability to work store hours and work at least 40hr per week to meet store operational needsMust have a valid state-issued driver's licenseAbility to lift/carry up to 50lbsWhat We Offer:Flexible schedule and Sundays offOpportunities for growth and movement into higher levels of leadershipFun team outingsHealth Insurance options with employer contributionSimple IRA with company matchPTOAccess to scholarshipsFree food!!Work ScheduleMonday to FridayWeekend availabilityBenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insurance401(k)401(k) matchingEmployee discountPaid training Chick-fil-A