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Mortgage Servicing Specialist — Complex Call Resolution

Jobtailor

Jobtailor in the United States seeks a Mortgage Call Center Specialist to handle complex inquiries about existing mortgage loans via an Automated Call Distribution system. You will provide courteous, timely information with first-call resolution when possible and refer tougher cases to teammates. Responsibilities include documenting call details, following up on inquiries, collecting payments as needed, and researching a wide range of questions. #J-18808-Ljbffr Jobtailor

Vacancy posted 10 hours ago
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