TAY Housing Case Manager

Case Manager & Housing Navigator

Upward Bound House (UBH) is dedicated to ending the cycle of intergenerational family homelessness. We compassionately provide a continuum of services ranging from crisis housing to permanent housing and homelessness prevention. With over 30 years of experience in family homelessness, UBH is a leading services provider, contributing to and advocating for lasting solutions to end family homelessness. Our diverse team is passionate about our mission, UBH provides a fast-paced environment that values empowerment, collaboration, diversity, relationships, efficiency and communication. UBH provides a supportive, caring and merit-based environment for team members and is vested in their growth and development. We seek employees who are passionate about serving and making a difference in the lives of others.

The ideal Case Manager & Housing Navigator builds and fosters healthy relationships with TAY and assists with helping them secure permanent housing; Provides life coaching and case management services to address multiple complex needs and reduce barriers, including referrals to UBH programs and/or other community resources. This position will work in our Transitional Housing Program for Transition Age Youth (TAY) families located in South Los Angeles.

Essential Responsibilities:

• Provide life coaching and support services applying strengths-based, Positive Youth Development, and participant-centered
• Develop a service and housing plan to establish goals and action steps toward stabilization, independent living, and self-sufficiency in conjunction with the
• Help youth develop permanent connections in their lives to strengthen their support
• Assist youth in identifying and accessing services necessary to reach long-term housing
• Utilize personal vehicle, in good working order, to transport youth to appointments when
• Meet with youth weekly, to monitor progress and/or barriers toward achieving their life aspiration
• Complete clinical services assessment for each youth and share results with LCSW for next steps.
• Provide crisis intervention services as
• Work with TAY Education and Vocational Specialist to support youth in their education and employment
• Work with UBH team members and community partners, and with input from youth, develop and implement engaging activities and
• Provide and/or coordinate life skills such as parent-child communication, healthy development, healthy life skills (communication, sexual health and development etc.), relationship skills, career success, financial
• Help youth identify and find housing options including assisting with completing housing and credit check
• Perform recordkeeping and reporting of program activities on electronic reporting systems such as HMIS for outcomes and evaluation; and complete progress notes and program-related reporting as
• Report issues and problems to supervisor and
• Attend staff meetings.
• Other duties and responsibilities as The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications:

• Bachelor's degree from an accredited college or university in social work, human services or a related field required; Master's Degree in Social Work preferred.
• Minimum of two-years experience providing services to persons experiencing homelessness, preferably Transition Age
• Demonstrated experience in working with at-risk youth to reach their housing, employment, or education
• Demonstrated experience in one or more of the following areas: mental health, chemical dependency, emotional/behavioral special education, at-risk youth
• Demonstrated knowledge of and ability to work effectively with youth with a variety of identities, cultures, and backgrounds including ethnic/racial minorities and LGBTQ
• Knowledge of Trauma-Informed Care and Practices a
• Ability to work collaboratively, but
• Strong written and verbal communication
• Creative problem-solving
• Ability to work in a
• Exceptional organizational
• Bilingual (English/Spanish) preferred.
• Ability to work with diverse population.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using a data management system to record client information and

Mandatory Requirements :

• Valid California Driver's License and proof of auto
• TB Test Clearance (upon hire).
• Successful completion of background screening.

Responsibilities Common to All Agency Employees:

• Maintain a safe work environment and confidentiality at all times.
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
• Organize and prioritize multiple activities to meet all external and internal deadlines.
• Maintain professional demeanor that reflects positively on the agency.
• Demonstrate respect and courtesy toward others.
• Able to thrive in a work environment emphasizing teamwork and collaboration.
• Respond in a timely manner in all aspects of communication.
• Work with average supervision.
• Perform other duties as assigned.