Club Manager

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance About the role The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. What you’ll do Recruit, hire, train and develop a high performing staff consisting of Team Members and an Assistant Manager as ambassadors of the PF culture. Oversee and take accountability for the various aspects of club operations and financial performance, including sales activation, staff scheduling, payroll management. Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines while showing ability in handling difficult situations independently. Oversee cleanliness, maintenance and safety of the facility, by organizing and deploying cleaning duties, supply and vendors ordering management. Who you are Leads by example and maintain consistent accountability for direct reports by training, coaching and ensuring adherence to PF’s values and goals. Provides clear and direct communication to Team Members, gives feedback and follows-up on execution. Has the ability to organize and utilize time management and prioritization skills effectively. Qualifications/Requirements Superior customer service skills and experience, preferably in the fitness industry. Exceptional leadership, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR/AED Certification preferred. High school diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. This is a full time position. Typical work hours will be Mon-Wed from 9 am to 7 pm, and Thu-Fri from 9 am to 5 pm. Additional weekend or holiday coverage hours may be required. #J-18808-Ljbffr Planet Fitness