Remote Director of Contact Center & Intake Operations

Poulin | Willey Trial Lawyers

Poulin | Willey Trial Lawyers seeks a results-driven Director of Contact Center & Intake Operations to lead our intake team and improve conversion performance. This role focuses on faster lead response, better qualification, and streamlined case progression in a fast-paced firm.

Ideal candidates have a track record in personal injury intake management, strong coaching, and hands-on leadership. Remote, full-time role with performance-based incentives and comprehensive benefits.

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Vacancy posted 1 day ago

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