Agentic Commerce Consultant | Banking

Overview We are seeking a consultant to support the design and delivery of agentic commerce transformation initiatives for technology clients. This role will focus on helping financial institutions adapt to a new model of customer engagement where AI‑powered agents, conversational interfaces, and intelligent systems influence how products are discovered, evaluated, and transacted. As customer journeys evolve beyond traditional digital channels, organizations must rethink how their products, content, platforms, and data are structured to operate within AI‑driven, ecosystem‑based environments. This consultant will help prepare their data, digital platforms, and analytics capabilities to support next‑generation customer experiences across digital channels, partner ecosystems, and emerging AI‑driven environments. You will work across strategy, digital experience, content, platform integration, and data teams to help clients improve how their products show up across search, AI interfaces, and partner ecosystems, while ensuring readiness for agent‑mediated interactions. The ideal candidate combines experience in digital strategy, consulting, and banking expertise with an interest in how AI and agent‑based experiences are transforming customer journeys. Job Responsibilities Analyze product, customer, and digital experience data to identify trends and insights. Assist in preparing datasets that support analytics, reporting, and personalization initiatives. Support data cleansing, transformation, and validation processes to ensure data quality and reliability. Support documentation of data flows and integration points between platforms and digital applications. Assist in analyzing APIs, product data feeds, and service integrations used across ecosystems. Collaborate with engineering teams to ensure data is structured and accessible across digital experiences. Define standards for Agent Communication Protocols (ACP) and API readiness. Partner with engineering to expose endpoints that support AI agent interaction. Ensure feeds support real‑time decisioning (inventory, pricing, shipping logic). Build scalable frameworks for AI‑assisted transactions. Optimize structured data for RAG (Retrieval‑Augmented Generation) environments. Collaborate with GEO and content teams to align semantic and markup layers. Reduce friction between presentation layer and structured layer. Implement structured data QA and monitoring frameworks. Identify gaps impacting citation eligibility or recommendation logic. Establish governance standards for structured updates across markets. Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements. Partner with legal and security teams to assess risk exposure in agentic integrations. Support structuring of product and customer data for analytics, personalization, and AI use cases. Identify opportunities where data can enhance decision‑making, recommendations, and customer experiences. Collaborate with data teams to improve data accessibility across digital channels. Work as part of a multidisciplinary consulting team delivering transformation initiatives for clients. Support project teams with research, analysis, and documentation. Assist in preparing client presentations, reports, and deliverables. Participate in client workshops and working sessions to gather insights and requirements. Contribute to internal knowledge sharing and capability development. Basic Qualification 3+ years of experience in consulting or digital strategy in the Financial Services industry. Experience working on digital transformation, customer experience, or platform‑related initiatives. Experience with AI‑driven customer experiences, conversational interfaces, or emerging digital ecosystem trends. Understanding of digital marketing, content strategy, or product experience optimization. Experience collaborating with engineering leadership to prioritize AI‑readiness initiatives on technical roadmaps. Preferred Qualifications Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related field. Strong problem‑solving and analytical skills. Excellent communication and presentation skills. Ability to translate complex concepts into clear, actionable recommendations. Passion for innovation and the future of banking and payments. Comfortable with travel. Compensation and Benefits Compensation varies by location, role, skill set, and experience level. The annual salary range for this position is: California: $70,350 to $205,800 Cleveland: $59,100 to $164,600 Colorado: $63,800 to $177,800 District of Columbia: $68,000 to $189,300 Illinois: $59,100 to $177,800 Maryland: $63,800 to $177,800 Massachusetts: $63,800 to $189,300 Minnesota: $63,800 to $177,800 New York: $66,300 to $205,800 New Jersey: $68,000 to $205,800 Washington: $80,200 to $189,300 Benefits include medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. Equal Employment Opportunity Accenture is an EEO and affirmative action employer. We do not discriminate based on age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by federal, state, or local law. Legal Notices Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa. Candidates currently employed by a client of Accenture or an affiliated business may not be eligible. The company will not discriminate on the basis of pay inquiries. California residents must comply with additional notifications as required. For additional information on recruitment and hiring, please refer to Accenture’s Recruiting and Hiring Statement. #J-18808-Ljbffr Accenture