Account Manager - X (Formerly Twitter)

Account Manager - X (Formerly Twitter)

MarketStar is seeking an Account Manager to join us in our Ogden, UT location representing X (Formerly Twitter). Account Managers are responsible for working with existing advertisers and ensuring the success of those ad campaigns. They draw daily on both their skills in managing client relationships and utilizing the data provided to make strategic and thoughtful decisions. The right candidate will be instrumental in providing value both to X and to the advertisers they support.

Location: Ogden, UT - Hybrid

What Will You Do?

1. Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support
2. Work with existing customers to build brand awareness and increase their usage and advertising spend on platform.
3. Use client provided and self-guided training resources to stay up to date on knowledge of the product
4. Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
5. Attain daily, weekly, monthly, and quarterly targets
6. Record customer interactions and engagement in CRM
7. Build and manage both Internal MarketStar team and external client counterpart relationships
8. Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership
9. Use data to drive planning and success
10. Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.

What Will You Need to Succeed?

• Strong time and project management organizational skills
• Proficiency with using Microsoft Office and/or Google Suites
• Demonstrated ability to build relationships
• Strong written and verbal presentation skills
• Experience with setting and exceeding sales goals
• Able to multi-task, manage time effectively and adapt to change
• Able to analyze and interpret data to develop and implement strategic plans is preferred
• Previous experience with account management or prior experience in sales or technology preferred

What We Offer:

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at View email address on click.appcast.io for assistance.