Senior Solutions Engineer

Job Description

Job Description

We are a well-funded Series A startup on a mission to make e-commerce logistics more human-friendly and efficient with AI-powered robotics.

Founded by leading robotics researchers, we are growing our team of dynamic and compassionate tech enthusiasts to deploy human-centered robots at scale. Join us in helping people handle more throughout the supply chain!

We are seeking a Senior Solutions Engineer who can apply our robots to customer environments and ensure successful deployments. The role has a large emphasis on quickly understanding key customer requirements through site visits, analyzing customer application data, and writing statements of work. This role will also interface with customers during initial periods of use, to communicate product updates and help explain machine behavior. 

In this role you will work closely with members of the Product, Sales, and Engineering teams.

• Uncover, understand, and clarify customer requirements pertaining to implementation of warehouse robotics
• Prepare customer specific proposals, which include; high level system design, key process requirements, return on investment analyses, and analyses of item handling and volume requirements
• Perform site visits
• Work with vendors and engineering to specify customer specific pieces of the solution; scan tunnels, input conveyance, grippers, software integration
• Specify and carry out customer and application specific test plans
• Build and update customer facing presentations
• Build and update statements of work

• Direct experience with warehouse robotics (2 years direct experience, minimum)
• Eagerness to understand customers and their warehouse processes
• Willingness and ability to travel (up to 30%) to perform site visits
• Ability to see situations from the customer's point of view
• Strong communication and presentation skills. Ability to condense complex information into clear and concise communications.
• Excitement for warehouse robotics
• Ability to catch the fine details that can make or break a project
• Ability to lift, push, and carry up to 50lbs
• Undergraduate degree in engineering (mechanical) or related field
• (BONUS) Direct experience with warehouse control / management systems
• (BONUS) Proficiency with 2D CAD programs (AutoCAD or similar)

• Health, dental, and vision insurance
• 401k with 5% matching by Ambi
• Equity ownership
• Unlimited PTO
• Partial WFH
• Free parking on site at HQ
• Access to a full gym at HQ
• Free lunches 2x per week

Position title and compensation will be matched to applicant's experience.

Ambi Robotics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage and embrace applicants of all backgrounds to apply!

Disclaimers

Ambi Robotics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.