Billing Coordinator

Billing CoordinatorMorgan, Lewis & Bockius LLP, one of the world's leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Billing Coordinator. Under minimal supervision, the Firm Billing Coordinator supports the billing function on a firm-wide basis. This role is responsible for ensuring the accurate and timely preparation of client bills for assigned clients and matters, and to support the partners with managing their client inventories.This position oversees matter setup, rates, billing requirements, including eBilling as appropriate, and client-required reporting to ensure accuracy and compliance. The role works directly with Partners to manage all aspects of billing and monitor unbilled and accounts receivable balances. Regular responsibilities include matter setup and prebill review, coordinating billing activities, and following up with clients regarding payment status and eBilling matters. The position also proactively contacts new clients, with approval from the responsible Partner, to coordinate and manage billing setup requirements.This position will reside out of our Chicago office with a hybrid in-office/remote working schedule.Responsibilities:Support Partners by managing all aspects of billing for assigned clients and matters.Review matter setups to ensure compliance with client rate agreements and outside counsel guidelines.Facilitate setup and reporting for budgets, alternative fee arrangements, and accrual requests, with support from Firm Finance for more complex reporting requirements.Review time and cost entries for compliance with client and matter requirements, including block billing, task codes, and summer associate time; escalate issues to Partners as appropriate.Submit new timekeeper approvals for e-billed clients and communicate with clients regarding new matters and eBilling requirements.Complete billing for assigned clients and ensure successful submission of invoices through applicable eBilling vendor systems.Monitor eBilling submissions and assist with resolving invoice rejections.Contact clients regarding past-due receivables and partner with the Collections Department to resolve collection issues.Review monthly reports with Partners to identify overdue billing and collections and ensure current proformas are generated.Distribute month-end proformas to appropriate Partners.Contact new clients to review billing and payment procedures and coordinate special billing requests.Proactively support new Partners with client agreements, rate setup, billing procedures, and required billing system setups.Exercise sound judgment and discretion when responding to Partner requests and interacting with team members, clients, and senior management.Maintain strict confidentiality of financial and systems-related information.Education and Experience:Bachelor's degree from a four-year college or university and a minimum of five (5) years of 3E/Elite billing experience, or an equivalent combination of education and experience.Experience with electronic billing, including eBilling Hub and various eBilling vendor platforms.Proficiency with Microsoft Outlook, Word, Excel, and PDF software.Strong attention to detail, organizational skills, and customer service skills.Strong written and verbal communication and interpersonal skills.Self-starter with the ability to manage multiple priorities and competing demands.Strong problem-solving, project management, planning, and organizational skills.Ability to work effectively as part of a team and adapt to changing priorities.