Administrative Professional - Bilingual Preferred (English/Spanish)

About the Role We are seeking an experienced Administrative Professional who thrives in a high-volume, fast-paced environment and is eager to contribute to a growing company. The ideal candidate will be proactive, organized, and customer-focused, with strong administrative and accounting support skills. Ideal Candidate Qualifications Minimum 5 years of experience in administration, customer service, or order processing Strong understanding of accounting principles (A/P, A/R, invoicing, etc.) Highly organized , detail-oriented, and capable of managing multiple responsibilities without oversight Takes initiative and ownership of tasks beyond assigned duties to support overall company success Possesses excellent problem-solving skills , able to resolve issues independently Demonstrates a positive, customer-first attitude - every phone call answered with a smile in their voice and a commitment to excellent service Thrives under pressure and handles multiple priorities efficiently and effectively Proficient in Microsoft Word, Excel, internet navigation , and able to quickly learn custom Windows-based enterprise software Bilingual in English and Spanish preferred (not required) Inventory management experience is a plus Key Responsibilities Duties may include, but are not limited to: Primary responsibility in Accounts Payable, Accounts Receivable, or Invoicing Performing general administrative duties Responding to customer inquiries , ensuring prompt resolution of issues Tracking workflows and holding team members accountable for task completion Answering phones , taking and processing customer orders, directing calls, and taking messages Communicating clearly with customers, coworkers, and vendors to relay information and resolve issues Organizing and maintaining customer files; matching picking tickets, delivery documents , and filing completed orders Entering and monitoring claims for returns, cancellations, and damaged items Issuing purchase orders for approved company expenses Responding to customer requests for certificates of liability insurance or proof of workers’ compensation coverage Collaborating closely with the warehouse team to manage and spot-check inventory Work Hours Monday – Friday | 8:00 AM – 5:00 PM Additional hours may be required to meet deadlines and business needs. Benefits Work with a dynamic team, Holiday pay, 2 weeks VTO, 1 week STO, Retirement Match Plan after 1 year, Health, Dental, and Vision Insurance available #J-18808-Ljbffr