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Accounts Receivable Specialist

All Star Auto Lights

Accounts Receivable Specialist

Location: Orlando, FL

What You'll Do
  • High-Volume Customer Account Reconciliation - Handle a large volume of customer accounts, reviewing, analyzing, and reconciling statements to ensure accuracy and resolve discrepancies.
  • Payment Application & Discrepancy Resolution - Accurately apply payments, investigate unapplied cash, short payments, and chargebacks, and process necessary adjustments.
  • High-Volume Call Center Support - Work in a fast-paced call center environment, spending up to 8 hours per day on the phone assisting customers with account inquiries and payment resolutions.
  • Communication & Customer Interaction - Professionally engage with customers, internal teams, and stakeholders to address payment issues, resolve disputes, and provide account support.
  • Reporting, Documentation & Compliance - Maintain detailed records of reconciliations, generate aging reports, and ensure compliance with company policies and accounting standards while supporting month-end close activities.
What You Need

Qualifications

Customer Service Skills
  • High level of professionalism and customer service experience
  • Excellent oral and written communication as well as interpersonal skills
  • High volume call center experience
  • Customer dispute resolution and problem solving skills
Cash Application Experience
  • Possesses initiative to perform research on customer issues
  • Able to work independently and with minimal supervision
  • Minimum of 5 years in A/R preferred
  • Attention to detail is critical in this role
  • Account degree is preferred
System and Microsoft Office Proficiency
  • Must be able to balance 4 ERP Systems
  • Experience with SharePoint

Please note: Must have reliable transportation and be able to commute to the Orlando, FL office and work out of the Orlando office as required.
Vacancy posted 2 days ago
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