Front Office Assistant

Compensation: Starting at $19.00/hr Key Responsibilities Build and maintain productive schedules for our doctors and hygienists. Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients. Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing. Coordinate financial agreements and consent forms for the patient’s financial responsibility for dental treatment. Assist patients with understanding their treatment plan and increase dental case acceptance. Assist with patient check‑in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices. Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary. Qualifications Customer service experience. Dental office experience (preferred). Benefits Paid Holidays and Paid Time Off (PTO). 401(k) Retirement Plan. Health and Vision Insurance. Employer‑Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program. Supplemental Coverage (Disability, Critical Illness, Accident). Paid Scrub Allowance. Career Growth and Development Opportunities. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Additional Information We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr