Office Manager

As Office Manager in a mental health services setting, you will coordinate office operations that support client services, staff, and compliance requirements. This role combines administrative oversight, recruitment and onboarding, quality assurance, and insurance coordination. You will work with the Clinical Manager, Payroll Manager, and professional staff to keep records organized, coordinate essential processes, and support the health and welfare of individuals receiving services.

Responsibilities

• Maintain Commission on Accreditation of Rehabilitation Facilities (CARF) and state reporting binders, keeping documentation organized and current.
• Coordinate log reviews, supervision, and client chart reviews with the Case Manager and Clinical Manager, and perform weekly quality assurance checks.
• Manage recruitment activities, including reviewing resumes and interviewing candidates, and oversee new hire onboarding and training.
• Conduct regular inspections and drills, and ensure related documentation is completed and filed.
• Coordinate staff meetings and training sessions, and maintain associated documentation.
• Manage client referrals and schedule assessments.
• Verify insurance coverage, handle authorizations, and assist professional staff with insurance-related tasks.
• Oversee office staff timesheets and coordinate with the Payroll Manager.
• Maintain client charts and office supplies.
• Support marketing activities.
• Follow safety rules, complete annual training, and perform other duties as assigned.

Qualifications

• High school diploma or higher.
• Proficiency with computers and data entry.
• Strong written and verbal communication skills.
• Strong organizational and time management skills.
• Interest in supporting the health and welfare of others, particularly individuals with mental disabilities.
• Professional attire and demeanor.
• Experience in the mental health field is preferred but not required.