Service Coordinator

manufacturer and service provider specializing in industrial combustion systems rather than traditional environmental consulting. Their primary business includes:

• Cremation equipment - Designing and manufacturing cremators for funeral homes, cemeteries, and crematories.
• Waste incineration systems - Building fixed and mobile incinerators for medical, municipal, industrial, and hazardous waste.
• Emission control systems - Developing equipment that reduces pollutants and helps customers comply with environmental regulations.

POSITION SUMMARY:
The Coordinator - Service coordinates, monitors and improves service activities for the service department. Ensures services are effective and customer requirements are met.
JOB RESPONSIBILITIES:
• Makes reservations for travel (international and domestic) including airline, hotel and rental car, adjustments as necessary ensuring that routes and prices are within the constraints of the travel budget.
• Documents, tracks and confirms outbound material shipments to jobsite to effectively avert any issues and to provide communication on delivery requirements to clients.
• Locates and secures rental reservations for all necessary tool requirements needed per job specifications.
• Performs administrative duties when necessary such as filing, data entry, sending out mailings, generating reports and presentations and facilitating interdepartmental communications between internal and external parties.
• Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
• Maintains service technician sign offs for all equipment and electronics assigned.
• Coordinates and prepares all aspects of onsite/online operator certification seminars.
• Serves as backup assistance in rotation for receptionist screening and routing callers to appropriate party.
• Additional duties as assigned.
QUALIFICATIONS:
• Associate's Degree or equivalent from two-year college or technical school in business, or related field pref but not necessary.
• High degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Basic understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Ability to work overtime as necessary.
PHYSICAL ASPECTS/WORK ENVIRONMENT:
• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock
• The noise level in the work environment is usually low/moderate.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.


Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.


Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.


Americans Disabilities Act (ADA)
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.


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