Growth Operations Manager

Primary Responsibilities Assists with the development of the strategy and ongoing management of "top of funnel" lead generation capabilities Develops and manages process to move leads through pipeline from lead identification through contract signature Develops, communicates, and refines business development and marketing KPIs Oversees and executes on the internally developed "Precision BD" process Leads internal BD and marketing meetings to ensure we are goal oriented and productive Maintains and improves CRM system to effectively track and report on status of key business opportunity pursuits and contact engagement Assists with and supports BD and marketing CRM workflows to ensure key activities are happening like clockwork, and the necessary internal inputs and external research are happening timely Actively works pipeline in coordination with CEO and Director of Operations to ensure leads are being proactively managed Improves the current proposal development process to increase speed without sacrificing quality or accuracy Manages strategic partnerships to ensure mutual benefit, including proactive setting of agendas and followthrough Supports marketing events we host, co-host, or speaking engagements in terms of setup and follow through Supports annual strategic planning process including setting BD and marketing goals Manages and mentors a small team including a marketing specialist, BD specialist, and project coordinator Understands and can articulate our offerings and how we solve our clients’ problems As with any fast‑growing company, this role will need to be flexible and happy taking on other responsibilities as needed as part of our collaborative team with a shared mission The Non‑Negotiable Special Stuff Motivated self‑starter who likes a mix of independent and collaborative work Comfortable holding others accountable and pushing team members to meet or exceed goals Able to work within a framework and find ways to improve the framework Strong communicator who can appropriately tailor a message to the audience Organized, doesn’t need to be micromanaged, and has a keen eye for the details Willing to pick up the phone when trading emails is delaying progress Holds themselves to exceeding expectations that may already be a little high Able to recognize and admit what you don’t know, while being confident in what you do know Required Qualifications 5-7 years of experience working in a fast‑paced, relationship‑based sales environment 2-3 years of experience managing a team of at least 3 people BS/BA in Marketing, Business Administration, Operations Management, or equivalent experience Understands the dynamics of the healthcare industry, specifically physician groups and physician networks Experience working in and managing a CRM (e.g., HubSpot) Strong oral and written communication skills Excellent interpersonal skills and ability to interact with clients and individuals within the organization Ability to work in and maintain a "startup mentality" to accelerate the introduction of new capabilities and improve existing processes #J-18808-Ljbffr Ancore Health