Account Manager

Account Manager - Medical Affairs & Commercial, Medical Communications Remote (US) | Travel Required

We're partnering with a Medical Communications agency seeking an experienced Account Manager or Senior Account Manager to support a portfolio of Medical Affairs and Commercial Medical Communications programs. This is an opportunity for someone who enjoys working in a collaborative, entrepreneurial environment where they can make a meaningful impact and play a visible role in client success.

This position is ideal for a candidate who thrives in a fast-paced setting, enjoys taking ownership of their work, and is looking for long-term growth within a growing organization.

Key Responsibilities

Client & Account Management

• Support day-to-day management of Medical Affairs and Commercial Medical Communications accounts.
• Serve as a key liaison between clients and internal cross-functional teams.
• Build strong client relationships through proactive communication and exceptional service.
• Assist in strategic planning and project execution across multiple accounts.

Project Management & Execution

• Manage project timelines, budgets, and deliverables to ensure successful execution.
• Coordinate development of a variety of Medical Communications initiatives.
• Ensure projects are completed on time, within scope, and within budget.
• Identify potential challenges proactively and help drive solutions.

Financial Management

• Support account financials, including project estimates, forecasting, budget tracking, and scope management.
• Monitor project profitability and resource allocation.
• Partner with account leadership to maintain financial health across assigned business.

Team Collaboration

• Work closely with account, medical, editorial, creative, and project management teams.
• Contribute ideas and recommendations that improve project quality and client outcomes.
• Help foster a positive, collaborative, and solutions-oriented culture.

Qualifications

• 2-6 years of experience within a Medical Communications agency environment.
• Experience supporting Medical Affairs, promotional medical education, commercial Medical Communications, or HCP engagement programs.
• Strong project management and organizational skills.
• Experience managing multiple workstreams simultaneously.
• Understanding of budgeting, forecasting, timelines, and account financials.
• Excellent communication and client relationship management skills.
• Ability to work independently while remaining highly collaborative.
• Comfortable working in a fast-moving and evolving environment.

Preferred Experience

• Advisory boards
• Speaker programs
• Peer-to-peer education
• Medical Affairs initiatives
• Product launches
• HCP engagement programs
• Commercial Medical Communications

What We're Looking For

Successful candidates will demonstrate:

• A proactive, entrepreneurial mindset.
• A willingness to take ownership and contribute beyond their job description.
• Strong problem-solving and critical-thinking skills.
• Resilience and comfort navigating ambiguity.
• A genuine interest in growth and professional development.
• The ability to balance strategic thinking with hands-on execution.