Software Engineering Manager/Tech Lead

Role Description

As a Software Engineering Manager/Tech Lead at Cylinder, you will be a technical leader and owner of feature delivery, helping build and scale our digestive health platform. You'll be a hands-on technical leader — comfortable jumping into architecture discussions, code reviews, and technical decisions. A meaningful part of this role involves leading your team in building AI-powered features, collaborating with our data and clinical teams on LLM-based experiences and model integrations. You'll partner closely with product, clinical, and data teams to deliver high-quality software that directly improves outcomes for our members.

• Technical Leadership: Provide strong technical leadership and vision for your engineering squad, ensuring alignment with the company's strategic goals — and staying close enough to the code to earn your team's respect.
• Technical Strategy: Collaborate with product management and other stakeholders to define and prioritize the technical roadmap, ensuring alignment with business objectives.
• Technical Standards: Implement processes, tools, and practices that drive high-velocity and high-quality delivery across onshore and offshore teams.
• Execution: Drive the successful delivery of software projects, including planning, resource allocation, and project management.
• Quality Assurance: Grow and foster our adoption of SQA best practices to ensure high-quality deliverables.
• Cross-Functional Collaboration: Work closely with cross-functional teams (Product/Clinical/Data/ClientSuccess/etc.) and communicate effectively to distill technical details into business terms.
• Innovation: Encourage a culture of innovation and experimentation, staying abreast of industry trends and emerging technologies to drive product innovation.
• AI Integration & Practice: Drive AI-powered feature development, responsible AI practices (including secure handling of member data and privacy in AI contexts), and adoption of AI tools to improve engineering efficiency.
• Risk Management: Identify and mitigate technical risks and challenges, making data-driven decisions to achieve project success.
• Continuous Improvement: Monitor and drive improvements to team and organizational performance.

Qualifications

• 5+ years in Software Engineering with 2+ years in an engineering leadership role, with a track record of successfully delivering complex software projects with both onshore and offshore developers.
• Exceptional leadership and team-building skills, with the ability to motivate, mentor and inspire engineers in a remote setting.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with offshore developers, cross-functional teams, business partners, and vendors alike.
• Strong problem-solving and decision-making abilities.
• Demonstrated hands-on experience with backend systems, ideally in Go and/or cloud-native environments.
• Experience building or integrating AI-powered features with working knowledge of responsible AI practices.
• Experience building and integrating AI-assisted tools and practices into the SDLC, including engineering productivity, code generation/review, DevOps workflows, documentation, test automation, and operational governance.

Requirements

• A team player. You like collaborating closely with other engineering and product managers.
• Empathetic to our members' GI health conditions and are driven to improve their outcomes.
• Security oriented. We take the stewardship of our customer's healthcare data seriously, and take no shortcuts to protect it.
• Comfortable with a distributed workforce. We interact with each other via video chat, Slack, and other collaboration tools.
• A self-motivated, creative problem solver.

Benefits

• We are proud of the team culture that we foster today, which is extremely friendly and supportive while constantly reaching to raise our own standards of engineering.
• We're really excited about what we're building, and usually having fun building it together.