Business Services Analyst

Job Description and Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

About the Job : Responsible for the administration of the Headquarters (HQ) P-Card Program, and provides backup support to HQ Asset Management, BSU Warehouse, Reproduction Center, and Uniform Deployment Center. The incumbent also performs a variety of analytical duties, which may include evaluation and interpretation of statistical data, research, reports, and develops verbal and written presentations.

You will find additional information about the job in the .

Working Conditions

Hybrid Telework: This position is eligible for a hybrid work schedule. Additional in office days may be required based on the business need.

Special Requirements

Application Package Requirements

To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
• You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section) . Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Possess good written and verbal communication skills.
• Possess good analytical skills and proficiency in Microsoft Suites (Excel, Word, Outlook, Teams).
• Provide timely and courteous responses to internal and external customers.
• Ability to multi-task and manage competing deadlines and priorities.
• Dedication to meeting goals and following through with commitments.
• Use good judgment in decision-making.
• Exercise creativity, and flexibility in problem identification and resolution.
• Effectively manage time and resources.
• Be responsive to Cal OES management needs.
• Implement good customer service practices.
• Utilize available tools and technology to maximize efficiency.
• Strong analytical skills, attention to detail, and the ability to work independently to ensure accuracy.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Free Parking
• On-site Gym and Locker room
• Electric Carport
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development
• Located near many local eateries, financial institutions, and the Light Rail Station

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration.

A resume in lieu of the SOQ responses may disqualify an applicant from consideration. A standard or generic SOQ may disqualify an applicant from consideration.

Please review the Duty Statement and Desirable Qualifications for this position.

SOQ FORMAT INSTRUCTIONS:

• The SOQ should be no more than two pages, single-sided, single-spaced, in 12-point Arial font, and name in upper right corner of each page.

PLEASE ANSWER THE FOLLOWING:

1. Describe two core values that you identify with and how you utilize them in your professional work environment.
2. Describe how you would handle a customer who consistently does not follow policies and procedures that are clearly defined.

For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog:

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.