Program Management Lead, Emerging Markets, Americas

Role Description

We are seeking a highly skilled Program Management Lead to drive Ōura's retail expansion into emerging markets — with a primary focus on new markets and channels across the Americas, including LATAM, Canada, and emerging opportunities within the U.S.. As the Program Management Lead for Emerging Markets, you will own a portfolio of market launches and ongoing retail operations, bringing strategic thinking, cross-functional leadership, and operational rigor to help us scale into new geographies.

What You'll Do

• Develop and implement the operational support structure the core Retail Americas team needs to execute an ambitious roadmap across LATAM, Canada, and select emerging U.S. channel opportunities.
• Own specific Retail Americas programs running the full program lifecycle end-to-end: roadmap, resourcing, risk, and stakeholder management.
• Lead cross-functional coordination with Sales, Marketing, Finance, Operations, IT, Legal, and Logistics to ensure seamless execution of market entry and retail programs.
• Identify and assess risks specific to emerging market launches — regulatory, logistical, cultural — and develop mitigation strategies to minimize impact.
• Serve as the primary point of contact for program-related matters with internal stakeholders and external retail partners in market.
• Track key performance metrics across owned programs and provide regular reporting to senior leadership.
• Drive continuous improvement by identifying operational gaps and implementing scalable processes and tools across markets.

Qualifications

• 10-12 years of proven experience in international program management, including successful oversight of complex projects across multiple countries and cultures.
• Deep retail expertise - account management, channel marketing, retail execution, and/or retail digital marketing.
• Strong leadership skills, with the ability to inspire and motivate teams towards achieving project goals and objectives.
• Excellent cross-cultural communication and interpersonal skills, enabling effective collaboration with diverse stakeholders.
• In-depth knowledge of project management methodologies, tools, and best practices, with a track record of delivering projects on time and within budget.
• Solid understanding of global business dynamics, geopolitical trends, and cultural nuances, with experience working in international settings.
• Exceptional analytical and problem-solving abilities, with a keen eye for detail and the ability to identify and mitigate risks proactively.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Proficiency in project management software and tools, preferably experience working in JIRA, Confluence, Slack, and Google Docs.
• Willingness to travel as required to oversee program operations, build relationships, and represent the organization.

Benefits

• Competitive salary and equity packages.
• Health, dental, vision insurance, and mental health resources.
• An Oura Ring of your own plus employee discounts for friends & family.
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off.
• Paid sick leave and parental leave.
• Oura takes a market-based approach to pay, which may vary depending on your location.
• Region 1 $170,000 - $200,000.
• Region 2 $154,700 - $182,000.
• Region 3 $139,400 - $164,000.