Administrative Coordinator - M-F 8a-4p

Position Summary Administrative Coordinator – GI Navigator coordinate direct‑to‑procedure colonoscopies ordered, primarily supporting the Cancer Outreach Program. This role involves proactive outreach to patients to provide education, bowel prep instructions, and ongoing support, collaborating with referring providers and gastroenterologists to ensure timely access to colonoscopy services. Job Responsibilities Coordinate direct‑to‑procedure colonoscopies ordered by primary care providers, ensuring timely access to care. Conduct telephone, electronic, and/or in‑person outreach to patients to explain the procedure, provide bowel prep and logistical instructions, and answer non‑clinical questions. Maintain ongoing contact with patients from referral through procedure completion, reinforcing preparation steps and confirming appointments as needed. Ensure that pended bowel preparation orders for direct‑to‑procedure patients are entered and processed in a timely manner to avoid delays in care. Call patients with straightforward messages regarding bowel prep instructions and procedure details. Call pharmacies to authorize prescription and refills. Call for prior authorization for procedures and medications. Guide patients to appointments at LB Endo and the Brooklyn Ambulatory Hub. Assess and help address common barriers to completing colonoscopy (e.g., transportation, language, health literacy) by connecting patients with appropriate resources and support services. Track referrals and procedure completion. Participate in team meetings, outreach initiatives, and training activities to continually improve navigation services and patient experience. Minimum Qualifications Bachelor's Degree required with 2 years of relevant experience, or the equivalent combination of education and experience. Must possess excellent interpersonal, verbal and written communication, and organizational skills. Knowledge of standard office software (Microsoft Office) essential. Ability to multi‑task and coordinate multiple assignments, interpret and implement policies and procedures, and excellent problem‑solving skills required. Preferred Qualifications Endoscopy scheduling experience or clinical experience as a medical assistant in an ambulatory setting. Qualified candidates must be able to effectively communicate with all levels of the organization. Benefits Comprehensive benefits and wellness package including financial security benefits, generous time‑off program, employee resource groups, and a holistic wellness program focused on physical, mental, nutritional, sleep, social, financial, and preventive care. Equal Opportunity Employer NYU Langone Hospital—Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. Pay Transparency Salary range: $66,300.00 – $82,584.60 annually. #J-18808-Ljbffr