Office Administrator RNC

Office Administrator Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. Responsibilities Answer incoming customer requests and inquiries in a professional & friendly manner Act as a liaison between customers, technicians, salespersons & management Schedule service and routine maintenance appointments Maintain & update customer records based on interactions Process invoice payments Provide information about products and services Troubleshoot and resolve customer issues and concerns Develop & maintain a knowledge base of the evolving products & services that benefit our customers Participate in in‑house training on products & services needed by our customers & office software required to fulfill this position Additional duties as assigned Qualifications Minimum of 1-year administrative or customer service experience in an office setting is required Ability to easily cultivate strong rapport with customers and co‑workers Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion Work well independently & with integrity in a structured yet relaxed environment Enjoy patiently, empathetically helping others Excellent written and verbal communication skills This is a Non-Exempt position. Physical Requirements Perform work while sitting and/or standing at an individual work station or office Communicate verbally via phone or other communication device Ability to stand, walk and sit; talk or hear, both in person and by telephone Use hands to type, handle or feel objects or controls; reach with hands and arms Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds Work is usually performed in an indoor office environment Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job. Benefits Reliable, Year-Round Work Weekly Paychecks Paid Time Off and Paid Holidays Comprehensive Medical, Dental and Vision Benefits Health savings accounting Flexible spending account Employee discounts Company paid short term life insurance Life insurance Equal Opportunity Employer Southern Homes Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization. #J-18808-Ljbffr