Intake Specialist - Employment Law

Job Description

Job Description

Intake Specialist - Employment Law

Intake Specialist - Employment Law | West Hollywood, CA

A fast-growing California litigation firm is seeking an Intake Specialist to join its Employment Law team. This is a client-facing role for someone who excels at building rapport, asking the right questions, and converting qualified inquiries into signed clients.

As the first point of contact for prospective clients, you'll conduct detailed intake consultations, evaluate potential employment law matters, gather key case information, and guide individuals through the firm's intake process. The ideal candidate combines strong communication and sales abilities with exceptional attention to detail and a genuine desire to help people navigate difficult workplace situations.

What You'll Do:

• Conduct inbound client intake consultations
• Evaluate and qualify potential employment law claims
• Gather and document detailed case information
• Follow up with prospective clients and leads
• Build trust and confidently explain the legal process
• Maintain accurate records within the case management system

What We're Looking For:

• Prior intake, client services, legal, sales, or consultative customer-facing experience
• Strong phone presence and persuasive communication skills
• Ability to multitask in a fast-paced environment
• Detail-oriented and highly organized
• Spanish fluency is a significant plus

Benefits

Compensation & Benefits:

• $25-$40 per hour, depending on experience and qualifications
• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Account (FSA)
• 401(k) Retirement Plan
• Paid Time Off and Paid Holidays
• Free Onsite Parking
• Ongoing Professional Development and Training
• Clear Career Growth and Advancement Opportunities
• Collaborative, Team-Oriented Culture
• Modern Technology and Resources to Support Success
• Hybrid Flexibility for Proven Performers
• Potential Remote Opportunities for Exceptional Candidates
• Long-Term Career Stability with a Growing and Expanding Practice

- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.This job was first posted by CyberCoders on 09/21/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at  View email address on ziprecruiter.com to make arrangements.

Salary

$25 - $40 USD per hour