Revenue Manager

Job Description Summary The Revenue Manager assists the Market Director of Revenue Management and the entire reservation sales team in a manner that allows the company to optimize revenue and fulfill the brand promise by delivering high-level services to customers. The role is responsible for achieving revenue goals of designated properties through analysis of sales trends, data, and implementation of sales restrictions and inventory controls, as well as ensuring correct placement and rate positioning on all distribution channels to increase market share. Major Duties and Responsibilities Support revenue management and distribution team goals and strategies Review, analyze, and communicate day‑to‑day changes, available inventory, and transient pace for designated hotels using various IdeaS, SynXis, Business Intelligence systems. Work with Revenue Team to develop, implement, maintain, and measure revenue‑impacting strategies. Review and analyze market and competitive intelligence on a regular basis. Create analytical ad hoc reports as directed by the Area Director of Revenue(s) providing in‑depth, targeted information. Support the hotels' yield efforts, by analysis and reporting that ensures all segments and distribution channels are mined for revenue opportunities based on budget, forecast, pace and market demand. Work with and maintain an innovative, forward‑thinking team attitude, driven towards improvement. Maximize the potential and ensure proactive and accurate maintenance and management of all systems: IdeaS, Opera, SynXis, and Business Intelligence. Provide analytical research documents and reports to support the hotel’s strategic ideation process. Identify and communicate demand periods (high and low) requiring a strategic plan; build the plan with the Revenue Team. In each hotel’s Weekly Strategy/Yield Meetings, provide insight and recommendations on pricing, availability, market demand and promotional opportunities for all segments and channels. Complete projects with hotels and regional needs as assigned by Area Director(s) or Regional Director of Revenue. Use analysis to update selling restrictions and inventory controls in IdeaS and/or SynXis as required. Authorize updates of selling restrictions in other distribution channels on a daily basis, ensuring rate integrity. Review all reports for 100% accuracy prior to release. Interface with Front Office Managers on same‑day selling strategies. Maintain technical expertise on all relevant components of IdeaS, SynXis, Opera, Excel and other tools. Ensure resources are utilized to maintain and/or increase RevPAR Index and Net Revenue. Conduct detailed displacement analysis for groups and long‑term business as needed. Support other revenue, sales, operations, and marketing areas as necessary. Lead your hotel revenue team(s) and daily revenue process in the absence of the (Area) Director of Revenue Management. Leadership Skill Requirements Vision and Strategic Leadership Self and Change Leadership Customer Satisfaction and Quality Leadership Learning and Development Passion Teaming and Communication Associate Satisfaction Leadership Technical Skill Requirements Excellent working knowledge of all reservations systems. Able to create, implement and analyze manual and automated reports. Comprehensive knowledge of management strategies and techniques. Comprehensive knowledge of technical and managerial applications of Outlook, Opera PMS, SynXis, Microsoft Office, and other appropriate PC applications. Advanced Microsoft Office knowledge in Word, Excel, & PowerPoint. Operational knowledge of national sales process, Delphi, GDS, and third‑party internet distribution. Knowledge of all corporate support/functions. Ability to create revenue reports to be used as tools in enhancing growth. Other Skill Requirements Strong communication skills and an enthusiastic team spirit. Highly motivated and flexible, with the ability to take initiatives. Incisive analytical skills, and problem recognition and resolution skills. Excellent organizational skills. General knowledge of basic supply and demand for market. Ability to compute and comprehend basic revenue statistics (RevPAR, ADR, Occupancy, LOS, etc.). Ability to comprehend and analyze STR reports, Demand360 reports, Pickup reports, etc. Computer literate, strong in Microsoft Excel and Cognos, with an appetite for learning new technology. Experience and Qualifications Bachelor’s Degree preferred; some college and related experience will be considered. At least 2 years’ experience as a Revenue Manager or Revenue Analyst. Comprehensive knowledge of NYC markets and trends. Strong mathematical and analytical skills. Proven track record in the NYC market of increasing RevPAR yield. Pay Range Annual Compensation Rate: $85,000 - $100,000 Base pay offered may vary depending on various factors including but not limited to job‑related knowledge, skills, and overall experience. Benefits Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. #J-18808-Ljbffr Sonesta Hotels International Corporation